Customer Support Specialist
hace 2 semanas
**Customer Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Provide internal and external customer support (e.g., technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.
**This position reports to**:
Warehouse/Internal Logistics Manager
**Your responsibilities**:
- Process customer purchase orders.
- Make factory purchases.
- Follow-up of communication with clients.
- Sending reports.
- Billing.
**Your background**:
- Bachelor’s Foreign Trade, Commercial or related.
- Knowledge of SAP.
- 2 years of experience in similar functions.
- Knowledge of office and excel intermediate/advanced level (pivot tables).
- Intermediate English level.
**More about us**:
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