Genesys Cloud Resource with SAP Integration

hace 7 días


Santiago de Chile NEXT IDEA TECH A tiempo completo

We are seeking a highly experienced and dedicated Genesys Cloud Resource with SAP Integration experience to join our dynamic team.

**Role Summary**:
As a Genesys Cloud expert, you will collaborate with our teams and customers to design, implement, and manage Genesys Cloud solutions. In addition to your Genesys expertise, your experience with SAP will be essential in integrating our services with customer's existing SAP environments.

**Responsibilities**:
Collaborate with stakeholders to analyze, design, and implement Genesys Cloud solutions tailored to the needs of the business.
Ensure seamless interaction between Genesys Cloud and SAP systems to meet business needs.
Conduct troubleshooting for Genesys Cloud and SAP related issues.
Monitor, optimize, and maintain systems to ensure optimal performance and efficiency.
Create and maintain comprehensive project documentation, ensuring all system updates are accurately documented.
Train end-users and provide ongoing technical support.
Stay up-to-date with the latest trends and advancements in Genesys Cloud and SAP technologies to suggest innovative solutions.

**Qualifications**:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in Genesys Cloud solution implementation and management.
Solid experience in SAP technologies with a focus on integration with Genesys Cloud.
Proficient in cloud technologies and enterprise software solutions.
Excellent problem-solving, communication, and teamwork skills.
Demonstrated ability to meet deadlines and handle multiple projects simultaneously.
Certifications in Genesys Cloud and SAP technologies are a plus.

Pay: $100 - $10,000 per hour

Application Question(s):

- Do you live in Latin America?
- Rate your verbal/written English

**Language**:

- English (required)


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