Minestar Application Specialist

hace 2 semanas

Chile Caterpillar A tiempo completo

**Career Area**:
Product Support

**Your Work Shapes theWorld at Caterpillar Inc.**

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do - butalso about each other. We are the makers, problem solvers, and futureworld builders who are creating stronger, more sustainablecommunities. We don't just talk about progress and innovation here -we make it happen, with our customers, where we work and live.Together, we are building a better world, so we can all enjoy livingin it.

Application Specialist reports to a Site Manager thatmanages 1 autonomous operation and or 1-2 smaller less complextechnology accounts and reports on their status. Also suppliesrecommendations back through the Product Development group toinfluence future product development. This position will influencemarket requirements, trends, and key areas for product improvement.The technology specialist is assigned to a region and will report outon the current status of accounts and will be supported closely bymore experienced Application Specialists.

**JOBDUTIES**:Include the following functional areas:
Drive customerrecognition of value of product feature design, improved processes,and change management.
- Provides account management and reports on1-2 smaller less complex sites
- Support smaller customers onrecommendations to improve operations using MineStar technology
-Consults with site on basic features and processes are in place tosupport mining technology
- Benchmarks site performance usingseveral metrics to ensure continuous improvement
- RecommendsMineStar Best Practices and processes with support of more experiencedApplication Specialists
- Support customers through the changemanagement process
- Supports basic training of customer personnelin areas of expertise
- Provides feedback to productfeature/benefits
- Drive improvement projects to maintain andincrease productivity
- Participate in Field Follows asneeded

Improve the industry’s perception of Caterpillar.
-Participate in related mining associations

Incumbents, alongwith their manager, will direct their development and continuallearning through experience and staying abreast of technology changes.Key learning comes from continued experience at customer sites. Theywill provide excellent communication and build solid relationshipswith the customer, dealer, and Caterpillar.

Incumbents muststay abreast of industry and technology changes and relate thosechanges to Caterpillar, dealer and customer needs.

**SkillDescriptors**
**Customer Focus**: Knowledge of the values andpractices that align customer needs and satisfaction as primaryconsiderations in all business decisions and ability to leverage thatinformation in creating customized customer solutions.
**ServiceExcellence**:Knowledge of customer service concepts and techniques;ability to meet or exceed customer needs and expectations and provideexcellent service in a direct or indirect manner.
**RelationshipManagement**: Knowledge of relationship management techniques; abilityto establish and maintain healthy working relationships with clients,vendors, and peers.
**Field Support**:Knowledge of and experiencewith providing post-sales support; ability to support maintenance ofhardware products.

**BACKGROUND/EXPERIENCE**:

- Miningexperience in the industry is highly valued.
- EnglishIntermediate
- Bachelor´s Degree
- Preferred 1-2 years ofFleet/Command/Health mining technology experience.
- Basicknowledge of the customer business and the understanding of dealeroperations are also required.

**PostingDates**:
marzo 19, 2024 - marzo 28, 2024
Caterpillar is an EqualOpportunity Employer (EEO).

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Data collected and processed: IP addresses, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Precise location data, Privacy choices

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Users’ profiles, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Users’ profiles, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Device identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Precise location data

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data

Data collected and processed: IP addresses, Device identifiers, Precise location data

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Browsing and interaction data, Device identifiers, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Device identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Precise location data, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices

Data collected and processed: IP addresses, Non-precise location data, Browsing and interaction data, Privacy choices

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Device identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Authentication-derived identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers

Data collected and processed: Device identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: Users’ profiles

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device identifiers, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Privacy choices

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers

Integral Ad Science (incorporating ADmantX)

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices

Data collected and processed: Non-precise location data

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Precise location data

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Device identifiers, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, Device characteristics, Device identifiers, Precise location data

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: Device characteristics, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses, Device characteristics

Data collected and processed: IP addresses, Device identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Probabilistic identifiers

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers

Data collected and processed: IP addresses, User-provided data, Browsing and interaction data, Device identifiers, Users’ profiles, Privacy choices

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Authentication-derived identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers, Precise location data, Privacy choices

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers

Data collected and processed: IP addresses, User-provided data, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Device identifiers, Users’ profiles, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses, Non-precise location data, Device identifiers, Users’ profiles, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Device identifiers, Probabilistic identifiers

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Privacy choices, Authentication-derived identifiers

Data collected and processed: Device identifiers

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Device identifiers, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Privacy choices

Data collected and processed: IP addresses, Device characteristics, Non-precise location data, Browsing and interaction data, Device identifiers, Precise location data, Authentication-derived identifiers, Probabilistic identifiers

Marketing Science Consulting Group, Inc. #J-18808-Ljbffr

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