Sales Account Manager

Sales Account Manager – SITA SITA – We keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. We operate in 95% of international airports and work closely with over 2,500 transportation and government clients. Overview The Sales Account Manager is responsible for managing existing accounts and developing new business opportunities to sell SITA products and solutions. The role focuses on airports, airlines, and government customers, while also exploring opportunities in adjacent transportation sectors such as maritime, land, and rail. The objective is to generate a strong sales pipeline and achieve sales targets in line with SITA’s KPIs. Reporting to the Sales Account Director, this role is part of the LAT South Territory and covers the Passenger, Baggage, Airport, and Government portfolio. What You Will Do Map and develop profiles of existing and prospective accounts. Engage accounts to generate, retain, and close business opportunities. Achieve sales targets through selling, upselling, and cross‑selling. Outbound outreach, consultative, and influence‑based techniques may be used. Travel may be required. Work with Marketing on lead‑generation and market‑development initiatives to raise awareness of SITA’s brand and solutions. Develop strong knowledge of SITA products, solutions, and sales programs (e.g., Challenger Program). Keep the opportunity pipeline and sales forecast in Salesforce up to date weekly, including key notes and discussions. Maintain accurate customer and prospect contact data in Salesforce (CFF Contacts, Marketing Contacts, etc.). Prepare weekly English reports for a GEO‑wide audience, highlighting priorities and support needed to close deals. Support the GEO Cash Collection team with cash collection and billing inquiries, as required. Assist the GEO Delivery and Support teams in resolving conflicts and complex decisions, as needed. Qualifications 4–6 years of sales experience, preferably within the air transport industry (ATI) or technology sector. Proven track record of achieving or exceeding sales targets. Experience building client relationships and business development over the phone and face‑to‑face. Ability to generate and close new business opportunities as well as retain existing business. Ability to work with other business areas to identify and qualify opportunities. Support collaborative activities across BUs to identify resource and investment needs. Knowledge of legal implications and the structure of contracts with clients. Knowledge of financial management. Bilingual fluent in English and Spanish; Portuguese a plus. Location based in Chile. Nice to Have Knowledge of network and connectivity products. Government account management experience. Experience using the Salesforce platform. Portuguese language. What We Offer Flex Week: Work from home up to 2 days per week. Flex Day: Shape your workday to suit your life and plans. Flex‑Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: Employee Assistance Program (EAP) and Champion Health platform. Professional Development: Training platforms, including LinkedIn Learning. Competitive Benefits tailored to the local market. SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, Aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self‑identify in the application process. #J-18808-Ljbffr