Learning Administrator- Santiago
hace 4 semanas
Job Description - Learning Administrator- Santiago (Hybrid) (2401047)
Job Summary
GP will provide a High-Quality Learning Admin based in Chile to provide services with excellent communication, organizational, administrative, customer service, and critical thinking skills. Main tasks will include:
Main Activities:
- Drives collaboration with relevant key stakeholders to align the local portfolio in the countries based on the yearly calendar for demand management planning.
- Managing changes, updates, reports, and communications during the phases of the demand management process.
- Focused on Customer Management, being responsive on time to emails/calls for service providers or directly with the business & HR areas.
- Managing relevant information to know the learning portfolio and organize trainings while being aware of market prices and ensuring compliance with defined price levels.
- Sharing detailed descriptions of relevant information for the Admins to organize and track events.
- Knowing alternative learning products that could be phased-out or replaced by new products based on specific areas' needs in the organization as special projects.
- Troubleshooting and resolving complex problems regarding portfolio design and/or implementation with specific businesses.
- Driving continual process and service improvements for assigned programs.
- Management of Customer feedback.
- Working with external vendors and internal resources to coordinate the delivery of learning programs.
Requirements:
- Learning management system (LMS) experience.
- Experience as Trainee in Learning & Development or general Business Administration function.
- Experience with data management/storage, workflow management, and/or custom software applications.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
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