Legal Intake Coordinator

hace 6 días

Región Metropolitana de Santiago Chile Bionic Talent A tiempo completo

Base pay range About the client: Our client, a personal injury law firm based in the U.S., is seeking a Legal Intake Coordinator to join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction. About the role: As a Legal Intake Coordinator, you will serve as the first point of contact for clients, ensuring their questions and concerns are addressed promptly and professionally. This role involves managing client communications, assisting with administrative tasks, and supporting the intake manager and legal team. The ideal candidate will be organized, empathetic, and able to handle sensitive client matters with discretion and confidentiality. U.S. Law Firm Experience Is Required. Personal Injury experience is a plus. What you’ll be doing: Handle inbound and outbound calls with professionalism and empathy. Assist clients by answering questions, scheduling appointments, and giving case status updates. Conduct preliminary screenings to determine whether a case qualifies. Accurately document client information in the firm’s case management system. Follow intake scripts, checklists, and workflows to ensure smooth client onboarding. Manage follow-ups with potential clients to increase intake conversions. Coordinate communication between clients, attorneys, and case managers. Escalate urgent or sensitive matters to the appropriate team members. Provide exceptional customer service to ensure clients feel supported throughout the legal process. Who are we looking for? 1+ year of experience in intake, customer service, call center, or administrative roles (U.S. law firm experience required). Strong English communication skills, both written and verbal. Ability to multitask and handle a fast-paced, high-volume environment. High level of empathy, patience, and professionalism when speaking with clients. Strong attention to detail and accuracy in data entry and documentation. Self-motivated with the ability to work independently and follow structured workflows. Comfortable speaking with distressed or emotional clients while maintaining professionalism. Proficient with Microsoft Office and quick to learn new software (CRM or case management systems). Reliable, organized, and committed to delivering high‑quality client service. Position: Legal Intake Coordinator Remote Status: Fully Remote Preferred Location: Latin America Working Hours: 9 am - 5 pm EST Holidays: US Federal Holidays Salary: USD 900 to USD 1200 per month Internal Job ID: 1012 Seniority level Entry level Employment type Full‑time Job function Other Human Resources Services #J-18808-Ljbffr

  • Remote Legal Intake Coordinator

    hace 6 días

    , Región Metropolitana de Santiago, Chile Bionic Talent A tiempo completo

    A U.S.-based law firm is seeking a Legal Intake Coordinator to manage client communications and support the legal team. The ideal candidate will have over a year of experience in customer service, preferably within a law firm, coupled with strong English communication skills. Responsibilities include handling client calls, conducting screenings, and ensuring...

  • Legal Intake Coordinator

    hace 6 días

    Las Condes, Santiago Metropolitan Region, Chile Bionic Talent A tiempo completo

    About the client:Our client, a personal injury law firm based in the U.S., is seeking aLegalIntake Coordinatorto join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.About the role:As aLegal Intake Coordinator, you will serve as the first point of...

  • Autism Services Intake Coordinator

    hace 1 semana

    Santiago, Chile OpsArmy A tiempo completo

    Autism Services Intake Coordinator Position Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/application About the Role The Autism Services Intake Coordinator plays a key role in supporting families seeking ABA therapy by managing intake workflows, reviewing required information, and ensuring readiness for care. This role requires...

  • Medical Records Intake Coordinator

    hace 7 días

    Santiago, Chile OpsArmy A tiempo completo

    Medical Records Intake CoordinatorEmployment Type: Full-TimeLocation: RemoteApply: https://operationsarmy.com/applicationRole OverviewThe Intake Coordinator manages the flow and organization of incoming medical record requests. This role emphasizes coordination, tracking, and ensuring no requests stall due to intake issues.This role suits candidates who are...

  • Intake Specialist

    hace 2 semanas

    Santiago de Chile RecLatam A tiempo completo

    **Key Responsibilities**: - Conduct initial consultations with potential clients to gather information regarding their immigration needs. - Demonstrate active listening skills to accurately capture client information and concerns. - Maintain a client-focused approach, ensuring that clients feel comfortable and understood throughout the intake process. -...

  • Intake Specialist

    hace 1 semana

    Santiago, Metropolitana, Chile Bionic Talent A tiempo completo US$700 - US$1.000

    About the client:Our client, a personal injury law firm based in the U.S., is seeking an Intake Specialist to join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.About the role:As an Intake Specialist, you will serve as the first point of contact...

  • Intake Specialist

    hace 2 semanas

    Las Condes, Santiago Metropolitan Region, Chile Bionic Talent A tiempo completo

    About the client:Our client, a personal injury law firm based in the U.S., is seeking aIntake Specialistto join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.About the role:As aIntake Specialist, you will serve as the first point of contact for...

  • Client Intake Specialist

    hace 2 semanas

    Santiago de Chile Landerholm Immigration, A.P.C. A tiempo completo

    About Us We are Landerholm Immigration, A.P.C., a Bay Area law firm dedicated to fighting for the rights of immigrants who are facing deportation. We believe in pushing ourselves to be the best of the best in the legal immigration field. We are passionate, mission-oriented, and results-driven, and we are now searching for a top-notch, bilingual Client...

  • Account Manager

    hace 2 semanas

    Santiago de Chile Remote CoWorker A tiempo completo

    Job Description: 1. Oversee Intake Processes: Manage the entire intake process for new clients or patients, ensuring all required information is collected accurately and in a timely manner. 2. Supervise Intake Staff: Train, supervise, and support intake coordinators, ensuring adherence to organizational policies and standards. 3. Client Communication: Serve...

  • Nuveen Natural Capital, Legal Coordinator

    hace 7 días

    Santiago de Chile TIAA A tiempo completo

    Legal Coordinator With the guidance of the Legal Director in Brazil, the Senior Lawyer will manage all the legal demands in Chile, Uruguay, Panama and Colombia. The Senior Lawyer will have a strategic and important role acting directly with the operations, commercial and finance teams on each country, identifying and managing demands. This person will be...