Sr Customer Success Manager
hace 1 semana
Sr Customer Success Manager - Santiago, Chile Apply for the Sr Customer Success Manager role at Entrust. Join us at Entrust. At Entrust, we’re shaping the future of identity‑centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. As a Senior Customer Success Manager at Entrust you will: Manage and forecast your book of business (ongoing usage revenue, renewals, partnering with the Sales AE on upsell/cross‑sale). Work side‑by‑side with our Account Executive, Solutions Engineering and Product teams to retain a strong service offering and deliver the best Entrust experience possible to our customers. Solve client challenges by partnering with clients and presenting solutions. Be the voice of the customer internally, feeding customer priorities into the Product team (issues and enhancements). Focus on personal and team development to improve team performance and enable us to scale more effectively (best practice sharing). We’re looking for a Senior Customer Success Manager who has: 5+ years solid experience in Client Service Management / Customer Success / Account Management / Technical Account Management / Implementation or similar. Experience managing a book of business value around USD$3m+, with quarterly KPIs such as revenue usage and retention rates. Good commercial business and technical acumen, understanding client challenges with IT development and deployment, especially in the SaaS market. A strong solutions focus, with emphasis on helping customers meet business outcomes. Demonstrable stakeholder management skills, both within service providers and customer teams. The ability to present complex information concisely with sound reasoning and strong attention to detail. Experience partnering with Product teams as the voice of the customer. Experience dealing with conflict and issue management, resolving problems that help customer and service provider. First‑class negotiation skills. Evidence of good data analytical skills. Fluent in English and Spanish; Portuguese is preferred. Experience working in SaaS, Security or similar industries is preferred. Why Should You Apply? Leader in the security industry. Friendly, supportive & knowledgeable teams. Opportunities for on‑the‑job training. You’ll help secure identities Ready to Make an Impact? Let’s build a more secure world together. If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Apply Today For more information, visit . Follow us on LinkedIn, Facebook, Instagram, and YouTube. Reach out to Xochitl Ticas Lara at . Entrust is an EEO/AA/Disabled/Veterans Employer. For Canadian roles or where applicable, Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Software Development Referrals increase your chances of interviewing at Entrust by 2x. #J-18808-Ljbffr
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Sr Customer Success Manager
hace 2 semanas
Santiago, Metropolitana, Chile Entrust A tiempo completoJoin us at EntrustAt Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.Get to Know UsHeadquartered in Minnesota, Entrust is an industry leader in...
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Senior Manager, Customer Success
hace 1 semana
Santiago de Chile Genesys A tiempo completolocations - Santiago, Chile - time type - Full time - posted on - Posted Today - job requisition id - JR106346 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Customer Success Manager
hace 2 semanas
Santiago, Metropolitana, Chile Bermann A tiempo completoEn Bermann estamos en búsqueda de un Customer Success Manager Estamos en la búsqueda de un Customer Success Manager apasionado y orientado al cliente para unirse a nuestro equipo dinámico de Customer Success. Ubicación: Presencial en Santiago Centro, Chile¿Qué harás?Serás la voz del cliente dentro de nuestra empresa, asegurando una experiencia de...
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Sr. Customer Success Account Manager
hace 5 días
Santiago de Chile Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Manager
hace 2 semanas
Santiago de Chile The Global Talent Co. A tiempo completo**Customer Success Manager**: **Full-time (40-Hours Per Week), Remote** **About Us**: At** The Global Talent Co.,** we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. This role is...
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Customer Success Manager Chile
hace 1 día
Santiago de Chile Unilode A tiempo completo**About Unilode** **Position Overview** The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...
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Manager Customer Success
hace 2 días
Santiago, Metropolitana, Chile Mastercard A tiempo completoJob Title:Manager Customer Success Overview:Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Delivering with...
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Manager Customer Success
hace 2 días
Santiago, Metropolitana, Chile Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Manager Customer Success
hace 2 días
Santiago, Metropolitana, Chile Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Graduate Customer Success Manager
hace 2 semanas
Santiago, Chile Canonical A tiempo completoJoin or sign in to find your next job Join to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a strategic department at Canonical, aimed at reducing...
