Client Success Manager
hace 4 días
About the client Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable and measurable growth through data-driven strategies. About the role We are hiring a Client Success Manager for our client to serve as a trusted partner to the agency’s clients, guiding them through their digital marketing journey and ensuring long‑term success. You’ll manage 25–30 client accounts , acting as the bridge between clients and the internal delivery team to ensure goals are met and relationships remain strong. This is not a task‑ticking role. We’re looking for someone with high emotional intelligence, sound judgment, and excellent communication skills, who can explain digital marketing concepts clearly and confidently to non‑technical clients. The ideal candidate is proactive, attentive, and comfortable managing both expectations and performance. Experience Working In Digital Marketing Agencies Is Required. What you’ll be doing: Manage and nurture 25–30 client accounts across various industries. Translate technical digital marketing updates into clear, client‑friendly communication. Act as the main point of contact for all client queries, status updates, and feedback. Ensure project deliverables are met on time by coordinating efficiently with the internal team. Prioritize requests based on impact and team capacity, avoiding overload on any one specialist. Proactively report progress, task completions, and updates without needing reminders. Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams. Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp. Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics. Who are we looking for? Minimum 3 years of experience as an Account Manager, Client Success Manager or related field. Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc. Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads. Friendly, confident demeanor with a standout smile and energy that puts clients at ease. Strong communication and interpersonal skills, with the ability to build rapport and trust with clients. Excellent organizational and time management abilities, with the keen attention to detail and strong project manage. Strategic thinking and problem‑solving skills, with the ability to identify and fix issues proactively. Experience working in digital marketing agencies is required. Fluent in English, oral and written. Position: Client Success Manager Remote Status: Fully Remote Salary: 1800 - 2500 Internal Job ID: 1020 #J-18808-Ljbffr
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, Región Metropolitana de Santiago, Chile Bionic Talent A tiempo completoA digital marketing agency is seeking a Client Success Manager to nurture 25-30 client accounts. The role involves managing client relationships, ensuring project deliverables, and translating technical marketing concepts into client-friendly communication. Candidates need at least 3 years' experience in account management within digital marketing and should...
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Director, Client Success
hace 4 días
, Región Metropolitana de Santiago, Chile Visa A tiempo completoDirector, Client Success Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create...
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{Chile} - Client Success Manager
hace 1 semana
, , Chile Tier1usa A tiempo completoJob Summary The Client Success Manager is friendly and customer service-oriented to foster positive relationships with clients and Teem members by receiving and analyzing feedback to make our services more valuable. They are responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change....
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Customer Success Manager
hace 2 días
Santiago, Metropolitana, Chile Bermann A tiempo completoEn Bermann estamos en búsqueda de un Customer Success Manager Estamos en la búsqueda de un Customer Success Manager apasionado y orientado al cliente para unirse a nuestro equipo dinámico de Customer Success. Ubicación: Presencial en Santiago Centro, Chile¿Qué harás?Serás la voz del cliente dentro de nuestra empresa, asegurando una experiencia de...
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Customer Success Manager
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Santiago de Chile Ofimundo A tiempo completoBuscamos integrar a nuestro equipo los mejores Customer Success Manager, que les apasione la venta, el trabajo colaborativo y alcanzar la absoluta satisfacción de nuestros clientes. Personas con ganas de aportar a nuestro equipo y desarrollarse con nosotros y nuestros clientes, creativas, proactivas y que busquen constantemente oportunidades de creación de...
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Customer Success Manager I
hace 1 semana
, Región Metropolitana de Santiago, Chile Global Payments Inc. A tiempo completoCustomer Success Manager I – Global Payments Inc. Join to apply for the Customer Success Manager I role at Global Payments Inc. Description The role focuses on proactively engaging clients to ensure successful adoption and retention. Responsibilities include outreach, troubleshooting, and collaboration with cross‑functional teams to deliver value and...
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Client Success Associate — Proactive Engagement
hace 1 semana
, Región Metropolitana de Santiago, Chile Global Payments Inc. A tiempo completoA leading payment solutions provider is seeking a Customer Success Manager I in Santiago, Chile. The role focuses on proactive client engagement to ensure successful adoption of services and improve customer satisfaction. Candidates should possess strong communication skills and a background in customer service or account management. The successful...
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Client Success Manager
hace 5 días
Santiago, Metropolitana, Chile Bionic Talent A tiempo completo US$1.800 - US$2.500About the client:Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable...
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Client Success Manager
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Las Condes, Santiago Metropolitan Region, Chile Bionic Talent A tiempo completoAbout the client:Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable...
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Customer Success Manager
hace 2 semanas
Santiago de Chile Lemontech A tiempo completoEn LemonTech buscamos impulsar un mundo legal más moderno y eficiente, y el equipo de Customer Success juega un rol clave para garantizar que nuestros clientes obtengan máximo valor de nuestras soluciones. Como nuestro próximo **Customer Success Manager** serás el responsable de asegurar que nuestros clientes logren resultados sostenibles mediante el uso...
