Expert Support Specialist
hace 3 semanas
We’re looking for an experienced, proactive individual to join our team as our very first Support Specialist . In this role, you’ll handle inbound support inquiries from Techspert’s customers and experts and manage monthly payment runs to our expert network. This is a new role in a dynamic, fast-moving company , where you’ll have the opportunity to build and shape processes from the ground up . You’ll collaborate with international teams , gain global exposure , and as the business grows, you’ll have the opportunity to specialise or take on new challenges . Your responsibilities will include (but aren’t limited to): Expert Verification and Payments Oversee the preparation, review, and execution of timely and accurate payments to our network of experts, in collaboration with the Finance team. Proactively address payment-related issues, ensuring experts are satisfied with our process. Partner with the expert verification team to ensure all identity checks are completed efficiently, enabling prompt payments and protecting the quality of our expert network. Customer and Expert Support Respond to and resolve all first-line expert and customer issues, ensuring a smooth experience. Maintain and improve our knowledge base and FAQs to enable scalable support. Keep expert records accurate and up to date in our CRM. Escalate technical issues to the engineering team as needed. Support Strategy and Operations Continuously improve support and payment processes to boost efficiency and satisfaction. Identify automation and self-serve opportunities. Gather and share insights from customer and expert feedback. Collaborate across teams to enhance how we deliver world-class service at scale. Experience and qualifications 2+ years’ experience in customer support or operations , ideally in a startup or fast-paced environment. Some financial/payments experience is preferred, not essential Excellent attention to detail and problem-solving abilities. Strong English communication skills (written and verbal). Customer-focused with a drive to improve systems and processes. Adaptable, self-motivated, and comfortable working across multiple priorities. #J-18808-Ljbffr
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Expert Support Specialist
hace 3 semanas
, Región Metropolitana de Santiago, Chile Techspert A tiempo completoTechspert Santiago, Santiago Metropolitan Region, Chile Expert Support Specialist We’re looking for an experienced, proactive individual to join our team as our very first Support Specialist . In this role, you’ll handle inbound support inquiries from Techspert’s customers and experts and manage monthly payment runs to our expert network. This is a new...
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Help Desk Specialist
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Santiago de Chile MyVA Support A tiempo completo**WE'RE HIRING A HELP DESK SPECIALIST - IT SUPPORT** Are you a **tech-savvy problem solver** who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where **efficiency and customer support** go hand in hand? At **GOA-TECH**, we’re looking for a **Help Desk Specialist** with an **IT background** to provide...
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Hybrid Support
hace 3 semanas
, Región Metropolitana de Santiago, Chile Techspert A tiempo completoA growing tech company based in Santiago is looking for an experienced Expert Support Specialist. You will manage inbound support inquiries and oversee timely payments to experts. This dynamic role offers global exposure and opportunities to build processes from the ground up. The ideal candidate has over 2 years of experience in customer support, strong...
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Sales Support Specialist
hace 6 días
Santiago de Chile Rijk Zwaan A tiempo completo-Chile, Curacaví (region Santiago) Marketing & Sales Bachelor | Master - Do you enjoy working in an international and commercial environment? And are you a people-oriented person who wants to help our team provide the highest standard of customer support? Then you are the Sales Support Specialist we are looking for!**How does your role as Specialist Sales...
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Technical Support Specialist
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Santiago de Chile Cumplo A tiempo completo**¡Únete a Cumplo como nuestro próximo Technical Support Specialist!**: En Cumplo, buscamos un **Technical Support Specialist** que asegure la continuidad operativa de nuestros sistemas tecnológicos. Este rol clave se enfoca en brindar soporte a aplicaciones para usuarios internos y resolver casos especiales de usuarios finales. ¡Únete a una fintech en...
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Sales Support Specialist
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Santiago de Chile ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Specialist Autonomy Support
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Santiago de Chile BHP A tiempo completo**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
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Software Support Specialist
hace 3 días
Santiago de Chile Incrementum A tiempo completo**Job description** Our Client is a fast-growing software company looking for a new **Software Support Specialist **! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. **What You’ll Be Doing**: - Work directly with customers to help them configure web based software - Resolve technical...
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Global Support
hace 3 semanas
Santiago, Chile Techspert A tiempo completoA dynamic tech company in Santiago is seeking a proactive Support Specialist to manage inbound customer inquiries and payment processes for experts. This role allows you to build processes from the ground up, collaborate with international teams, and specialize as the company grows. Ideal candidates will have 2+ years in customer support, excellent attention...
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Specialist Autonomy Support
hace 6 días
Santiago de Chile BHP A tiempo completo**Date**:17 Jun 2025 **Job Posting End Date**: **Job Country**:Chile **Job State/Province**:Santiago **Job Location/Region**: **About BHP** Welcome to BHP! Here we empower the professional development of all our teams to reach their full potential. With a global portfolio of operations, we offer a diverse and inclusive environment with exceptional job...