Technical Support Specialist

hace 18 horas

Santiago de Chile Cumplo A tiempo completo

**Únete a Cumplo como nuestro próximo Technical Support Specialist**:
En Cumplo, buscamos un **Technical Support Specialist** que asegure la continuidad operativa de nuestros sistemas tecnológicos. Este rol clave se enfoca en brindar soporte a aplicaciones para usuarios internos y resolver casos especiales de usuarios finales. Únete a una fintech en constante crecimiento y transforma la experiência tecnológica

**¿Qué harás en este rol?**:

- Garantizar que nuestras aplicaciones estén siempre operativas para garantizar la continuidad del negocio.
- Implementar mejoras tecnológicas que optimicen procesos y mejoren la experiência de clientes y colaboradores.
- Proveer asistencia técnica en incidentes complejos, alineándote con los estándares de compliance y seguridad TI.
- Participar en proyectos tecnológicos para garantizar sistemas eficientes y escalables.
- Guiar a los colaboradores para utilizar las herramientas digitales de forma segura y eficiente.

**¿Qué necesitas para postular?**:

- 2-3 años en soporte técnico avanzado, administración de sistemas o infraestructura tecnológica.
- Experiência con plataformas web y sistemas orientados a clientes, idealmente en fintech o servicios financieros.
- Participación en proyectos de mejora tecnológica y continuidad operativa.
- Administración de sitios web y plataformas digitales.
- Manejo de sistemas operativos como Windows, macOS y Linux.
- Familiaridad con herramientas de diagnóstico técnico y documentación.

**Beneficios de ser Cumpler**:

- Personal Days: Día libre por cumpleaños y día libre por mudanza.
- 3 días extra de vacaciones y 2 administrativos
- Modalidad 3x2

Te invitamos a ser parte de un equipo global de personas apasionadas y talentosas, con ganas de impactar a más pymes y familias de nuestro continente, para que puedan crecer y desarrollarse.

En Cumplo tenemos el compromiso de establecer un espacio laboral accesible, inclusivo y agradable, donde las y los Cumplers se sientan cómodos para poder desarrollarse profesionalmente y potenciar sus talentos. Promovemos un ambiente de respeto, compañerismo y apoyo para las y los colaboradores y clientes.

**¿Te sumas a este desafío? Postula ahora y ayúdanos a seguir creando impacto en nuestra región.

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