Technical Account Manager
hace 19 horas
1 week ago Be among the first 25 applicants
Company Description
Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.
Job Description
Devexperts is looking for a new addition to the Account Management unit who will contribute to the retention, development, and upsell of key accounts at the company. The Account Manager's responsibility is to maintain great customer relations and to strategically develop the key accounts into larger revenue streams.
We Expect The Account Manager To
- Onboard, maintain and develop key accounts,
- Establish and maintain healthy business relationships with the customer company and its key decision-makers,
- Work hand in hand with the Project Managers and teams in order to deliver projects timely and efficiently,
- Maintain and increase customer satisfaction,
- Act as a point of escalation for the customer,
- Generate new opportunities with existing customers, pitch and present Devexperts products, and conduct client demos,
- Negotiate pricing with clients and manage the up-sale process to contract completion,
- Travel to meet with clients globally and use their industry knowledge to help refine and enhance sales, product, and account management processes,
- Prepare, approve with top management and maintain account budgets,
- Report account performance and up-sale activities results.
Qualifications
Must-have skills:
- 5+ years of experience in customer-facing positions in Software Development companies preferably in the Fintech area (e.g., Business Analyst, Project Manager, Product Owner, Development/QA/Technical Support Team Lead, Salesperson),
- 5+ years of experience in Software Vendor relationships or Software Development management positions in FX/Brokerage/Bank Trading companies (e.g., Product Owner, Project Manager, Vendor Manager, Head of Department),
- Extensive knowledge of capital markets or online trading platforms business domain,
- Knowledge of industry software engineering practices and SDLC,
- A good network in the capital market industry will be nice to have but not a must,
- Excellent written and verbal communication skills, ability to convey technical concepts to both technical and non-technical audiences in English and Spanish,
- Strong interpersonal skills: confident communications, active listening, objections prevention and handling, conflicts management and prevention, demo skills.
Nice-to-have Skills
- Experience with the legal process for software licensing and development contracts will be beneficial,
- Experience with the budgeting process and financial results reporting and tracking will be beneficial.
Mid-Senior level
Employment typeFull-time
Job functionSales and Business Development
Software Development
#J-18808-Ljbffr-
Technical Account Manager
hace 3 semanas
Santiago, Metropolitana, Chile dxFeed A tiempo completoPress continue to see content specific to your location. United States Technical Account Manager Santiago CLP 20,000,000 - 40,000,000 Technical Account Manager 3 days ago Be among the first 25 applicants Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and...
-
Technical Account Manager, ES
hace 2 semanas
Santiago, Metropolitana, Chile Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLA Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative...
-
Technical Account Manager, ES
hace 3 semanas
Santiago, Metropolitana, Chile Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLA Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative...
-
Technical Account Manager, ES
hace 3 semanas
Santiago, Metropolitana, Chile Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLAWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative...
-
Technical Account Manager, ES
hace 2 semanas
Santiago, Metropolitana, Chile Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLA Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support, we're looking for a Technical Account Manager to work with our customers' creative and...
-
Technical Account Manager Expert
hace 7 días
Santiago, Metropolitana, Chile Insider A tiempo completoTransforming BusinessesWe are Insider, a B2B SaaS company that drives growth for our clients. Our innovative platform enables companies to connect data, predict future behavior, and individualize experiences from a single platform.We are backed by top-notch investors and have achieved unicorn status. We are recognized as leaders in various industries,...
-
AWS Technical Account Specialist
hace 5 días
Santiago, Metropolitana, Chile Amazon A tiempo completoTechnical Account Manager, ESWe are seeking a skilled Technical Account Manager to join our team and provide exceptional support to our Enterprise customers. As a key member of our AWS Enterprise Support organization, you will be responsible for crafting and executing strategies to drive customer adoption and use of AWS services.About the RoleThis is a...
-
Technical Account Manager
hace 3 semanas
Santiago, Metropolitana, Chile PagerDuty A tiempo completoPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. The PagerDuty Professional Services team is focused on enabling customers to effectively leverage the PagerDuty platform to achieve their business goals. We partner with our customers to provide large scale onboarding; custom...
-
Technical Account Manager
hace 3 días
Santiago, Metropolitana, Chile Pager A tiempo completoPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. The PagerDuty Professional Services team is focused on enabling customers to effectively leverage the PagerDuty platform to achieve their business goals. We partner with our customers to provide large scale onboarding, custom...
-
Technical Account Strategist
hace 2 días
Santiago, Metropolitana, Chile Amazon A tiempo completoAbout the RoleAs a Technical Account Manager at Amazon, you will have the opportunity to work with our customers' creative and transformative spirit of innovation across all technologies. This is a technical role that requires principal technical advisor and 'voice of the customer' skills.Key ResponsibilitiesProvide support to resolve inquiries from...
-
Account Manager
hace 3 días
Santiago, Metropolitana, Chile Blue Community A tiempo completoThis post links directly to the Green Job post. Click to see the job post in a new tab. Account Manager (Area Iluminacion Solar) - Santiago, Región Metropolitana - El anuncio ha sido visto: 482 veces Interesados: 10 Estimados(as), en PPE estamos en búsqueda de profesionales para el cargo de Account Manager, para los segmentos de Energía Renovable y...
-
Technical Account Manager
hace 2 días
Santiago, Metropolitana, Chile Amazon A tiempo completoKey Responsibilities:Provide technical support to resolve inquiries from Enterprise customers regarding AWS services or Cloud.Complete analysis and present periodic reviews of operational performance to customers.Provide detailed reviews of service disruptions, metrics, and prelaunch planning.E nsure AWS environments remain operationally healthy while...
-
Technical Account Manager
hace 5 días
Santiago, Metropolitana, Chile Topsort A tiempo completoAre you passionate about sales, marketing, and technology? Do you have a background in software development and sales engineering? If so, we may have the perfect opportunity for you!We are looking for a Sales Engineer to join our team at Topsort, a global SaaS company that specializes in auction-based technology for marketplaces and retailers. As a Sales...
-
Junior Key Account Manager
hace 3 semanas
Santiago, Metropolitana, Chile Vozdigital A tiempo completoJunior Key Account Manager Vozdigital is a Telecommunications company with regional presence in Latin America, licensed by Subtel in Chile and Enacom in Argentina, dedicated to providing services for retail, wholesalers and other carriers, with its own numbering, infrastructure and interconnections in Chile, Argentina, Colombia, Perú and US. Role...
-
Key Account Manager
hace 6 días
Santiago, Metropolitana, Chile TOUCH LIMA S.A.C. A tiempo completoKey Account Manager (KAM) Empresa con 22 años de trayectoria, reconocida a nivel nacional por su liderazgo en fuerza de ventas, marketing y estrategia, busca un Key Account Manager (KAM) para gestionar cuentas clave y potenciar el crecimiento de nuestros clientes. Buscamos un perfil con la experiencia suficiente para asumir el rol con autonomía, con una...
-
Enterprise Sales Account Manager
hace 2 semanas
Santiago, Metropolitana, Chile Amazon A tiempo completoWould you like to be part of a team focused on increasing adoption of Amazon Web Services by developing accounts in Chile? Do you have the business savvy, executive relationship and the technical background necessary to help establish Amazon as a key technology platform provider? As an Enterprise Sales Account Manager you will have the exciting opportunity...
-
Account Manager
hace 19 horas
Santiago, Metropolitana, Chile HANNA INSTRUMENTS LTDA A tiempo completoNuestra empresa líder en venta de Instrumentación analítica está en búsqueda de profesionales del área química o carreras afines, para el cargo de Account Manager en Ovalle para realizar Reemplazo. El Account Manager tiene como objetivo la atención y manejo de cuentas asignadas, desarrollando y rentabilizando las mismas, con el objetivo de cumplir...
-
AWS Technical Account Specialist
hace 7 días
Santiago, Metropolitana, Chile Amazon A tiempo completoJob DescriptionWe are looking for a highly skilled and experienced AWS Technical Account Specialist to join our team at Amazon. The successful candidate will be responsible for providing technical guidance and support to our enterprise customers.Key ResponsibilitiesProvide technical guidance and support to resolve complex technical inquiries from enterprise...
-
Technical Acct Mgr, ES
hace 3 semanas
Santiago, Metropolitana, Chile Amazon A tiempo completoWe are seeking a Technical Account Manager to join our team at Amazon Web Services (AWS) Enterprise Support.This is a technical role where you will be the principal technical advisor and 'voice of the customer', helping craft and execute strategies to drive customer adoption and use of AWS services.As a Technical Account Manager, you will work with customers...
-
Account Manager Associate
hace 2 días
Santiago, Metropolitana, Chile Hustler Marketing A tiempo completoHustler Marketing is looking for an Account Manager Associate. The main purpose of the Account Managers' Associate (AMA) is to assist our Account Managers with their work and provide support to the Service Department, primarily by assisting with technical tasks on Klaviyo. This includes creating email templates in Klaviyo, setting up templates for email...