Technical Account Manager
hace 5 días
- The responsibility of the role will be to act as the focal point between the client, the administrator, and IBM. The candidate should have knowledge of support and implementation environments in mainframe, such as CICS, CICSPLEX, MQ, VSAM, DB2, zOS, among others.
- The role must ensure the proper functioning of the infrastructure, minimizing incidents and impact on the client's operations.
- Periodic recommendations must be provided, ensuring detailed follow-up on them and prioritizing them together with the client. Preparation of periodic reports.
High School Diploma/GED
Preferred education
Bachelor's Degree
Required Technical and Professional Expertise- Knowledge of support and implementation environments in mainframe, such as CICS, CICSPLEX, MQ, VSAM, DB2, zOS, among others, is required.
- Knowledge in managing tracking spreadsheets, prioritizing activities based on impact/benefit/cost, preparing recurring reports, and control management systems, among others.
- Ability to handle critical situations, manage client relationships, and work as part of a team
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBMIn a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILSFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title: Technical Account Manager
Job ID: 10727
City / Township / Village: Chile
Work arrangement: Onsite
Area of work: Employment type: Regular
Contract type: Regular
Position type: Professional
No Travel
Company: IBM
Shift: General (daytime)
Is this role a commissionable/sales incentive based position?
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