Mobile Field Service Representatives

hace 1 semana

Santiago, Metropolitana, Chile BOEING A tiempo completo
At Boeing, we innovate and collaborate to make the world a better place.

From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

The Boeing company is currently seeking a
Mobile Field Service Representatives to support our airline customers.

The Field Service
Representatives are located onsite with our customers and are often the first point of contact when an airline requires help resolving issues related to Boeing's products and services.

Position Responsibilities:

  • Provides airline operations support and maintains Boeing presence at customer location.
  • Monitors fleet status and operational issues. Reviews aircraft and fleet reliability issues and develops solutions. Provides technical and operational guidance to customers.
  • Represents Boeing and customer on internal/external issues.
  • Finds opportunities to leverage Boeing products and services.
  • Develops action plans, coordinates resources to provide solutions and resolve Aircraft on Ground (AOG) situations.
  • Validates or reviews effectiveness of company provided solutions, takes corrective action, and develops recommendation for process/product improvements.
  • Develops and conducts targeted training.
  • Contributes to the development of strategy and support plan to achieve customers' operational objectives. Deploys and monitors support plan and acts to meet performance objectives.
  • Provides guidance and consultation to customers related to a broad range of technical and operational issues.
  • Conducts onsite indepth research of Boeing and customer data to resolve a broad range of issues and provide responses.
  • Consults with Boeing resources on technical support and status. Assesses response effectiveness.
  • Conducts rootcause analysis on customer and Boeing fleet operational data to identify/evaluate trends and opportunities to increase dispatch reliability.
  • Reviews customer maintenance operations/programs and provides recommendations to improve efficiency and increase aircraft availability.
  • Conducts process improvement projects to increase customer selfsufficiency and/or reduce the demand for support.
  • Provides guidance to Sales teams to find opportunities to demonstrate Boeing products and services to meet customer specific requirements.
  • Coordinates with many internal Boeing organizations to ensure seamless support is provided to address customer issues, and coordinates meetings between customer and Boeing representatives when necessary.
  • Provides visibility of significant customer inservice problems and opportunities to Boeing customers. Maintains situational awareness and provides visibility of management level customer concerns.
  • Coordinates resolution of spare parts delivery and warranty claims processing issues. Provides technical and operational content for warranty and spares issues.
  • Maintains locationspecific data and provides customer reports for Boeing visibility.
  • Helps implement aircraft entryintoservice plans for new model deliveries.
  • Provides training and assistance with issues related to the maintenance, operations, troubleshooting, fault rectification items.
  • Provides handsoff assistance to customer in turnaround and dispatch of aircraft on the flight line.

Employer will sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

  • 3 + years of experience coordinating technical solutions for airline customers.
  • 3 + years of experience developing or using aircraft maintenance documents to maintain airplane (e.g. AMM, IPC, MPD, SRM, WDM etc.).
  • Bachelor's degree (or higher) or an FAA/EASA Airframe & Powerplant (A&P) license or equivalent.

Preferred Qualifications (Desired Skills/Experience):

  • 5+ years of experience working with industry service documents for commercial airplanes such as Service Letters, Service Bulletins, or Maintenance Manuals
  • Must be willing to be on call 24x7 as required to support emergent airline customer requirements.
  • Experience reading and interpreting drawings, specifications, material processes, system schematics and wiring diagrams.
  • Must be able to travel both domestically and internationally 10% of the time

Typical Education/Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+8 years' related work experience, 14 years' related work experience, etc.).

Relocation:

Additional Information:

Export Control Requirements:
Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful

  • Field Representative Development Program

    hace 1 semana

    Santiago, Metropolitana, Chile Caterpillar A tiempo completo

    Job Description:Your Role Impacts the World at Caterpillar Inc.Joining Caterpillar means joining a global team devoted not only to the work itself but also to each other. As creators, problems solvers, and future architects of the world, we are crafting stronger, more sustainable communities. We don't just discuss progress and innovation – we bring them to...

  • Field Service Representative

    hace 1 semana

    Santiago, Metropolitana, Chile Ecolab A tiempo completo

    Nalco una empresa Ecolab está buscando un Representante técnico de servicio (Field Service Representative) para unirse a su equipo Nalco Water líder en la industria. Si usted es un profesional apasionado que le gusta interactuar con los clientes y le gusta trabajar en un entorno autónomo y práctico, lo invitamos a aplicar. Se unirá a un equipo...

  • Field Service Representative

    hace 1 semana

    Santiago, Metropolitana, Chile Ecolab A tiempo completo

    Nalco una empresa Ecolab está buscando un Representante técnico de servicio (Field Service Representative) para unirse a su equipo Nalco Water líder en la industria. Si usted es un profesional apasionado que le gusta interactuar con los clientes y le gusta trabajar en un entorno autónomo y práctico, lo invitamos a aplicar. Se unirá a un equipo...

  • Field Representative Development Program

    hace 1 semana

    Santiago, Metropolitana, Chile Caterpillar A tiempo completo

    Career Area:SalesYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here...

  • Field Representative Development Program

    hace 1 semana

    Santiago, Metropolitana, Chile Caterpillar, Inc. A tiempo completo

    Caterpillar, Inc. Field Representative Development Program - Marketing Representative in Santiago , Chile Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world...

  • Field Service Tech Ii

    hace 1 semana

    Santiago, Metropolitana, Chile The Manitowoc Company A tiempo completo

    Have you been looking for the chance to use your expertise to make a real difference in an organization? Manitowoc Cranes* is seeking a Field Service Tech II to join our team**This position is responsible for primarily performing field activities to provide Support dealers and end customers regarding technical issues, carry out commissioning, PIP ́s and...

  • Field Representative Development Program

    hace 1 semana

    Santiago, Metropolitana, Chile Caterpillar Financial Services Corporation A tiempo completo

    Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk...

  • Customer Service Field Engineer

    hace 1 semana

    Santiago, Metropolitana, Chile Philips A tiempo completo

    Job Title: Customer Service Field EngineerFIELD SERVICE ENGiNEER - CHILEField Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance,...

  • Customer Service Field Engineer

    hace 3 semanas

    Santiago, Metropolitana, Chile Philips A tiempo completo

    Job TitleCustomer Service Field EngineerJob DescriptionFIELD SERVICE ENGiNEER - CHILEField Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive...

  • Customer Service Field Engineer

    hace 2 meses

    Santiago, Metropolitana, Chile Philips A tiempo completo

    Job TitleCustomer Service Field EngineerJob DescriptionFIELD SERVICE ENGiNEER - CHILEField Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive...

  • Field Service Technician

    hace 1 semana

    Santiago, Metropolitana, Chile Philips A tiempo completo

    JOB DESCRIPTION Job Title Field Service Technician (equipos médicos) - Santiago, CHI Job Description Field Service Technician Field Service Technicians support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Customer focus, technical...

  • Energy Storage Systems Field Service Engineer

    hace 1 semana

    Santiago, Metropolitana, Chile Wärtsilä A tiempo completo

    Energy Storage Systems Field Service Engineer:Wärtsilä Energy Storage & Optimization (ES&O) is the leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the way to an optimized renewable future. By integrating renewables, energy...

  • Field Clinical Representative

    hace 1 semana

    Santiago, Metropolitana, Chile Boston Scientific Corporation A tiempo completo

    Field Clinical Representative - Endo - Chile:Work mode: Field BasedTerritory: ChileDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, you have the chance to unlock your full potential by collaborating with a diverse team of top-notch employees, taking on vital challenges in the healthcare industry....

  • Customer Service Representative-2

    hace 1 semana

    Santiago, Metropolitana, Chile Alcon A tiempo completo

    General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: -Call center-based customer support in response to a high volume...

  • Associate Field Service Dispatcher

    hace 1 semana

    Santiago, Metropolitana, Chile Diebold Nixdorf A tiempo completo

    Serves as the primary point of contact for Field Operations personnel and as a liaison between or among customers, Field Operations and internal business groups. Coordinates and monitors customer appointments to ensure timely and excellent customer experience. Monitors technical status to manage arrival times and shift completion. Monitors job pools and...

  • Senior Field Service Technician

    hace 3 semanas

    Santiago, Metropolitana, Chile ABB A tiempo completo

    Senior Field Service TechnicianTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Senior Field Service Technician

    hace 2 meses

    Santiago, Metropolitana, Chile ABB A tiempo completo

    Senior Field Service TechnicianTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Engineer

    hace 1 semana

    Santiago, Metropolitana, Chile Flowserve Corporation A tiempo completo

    Company Overview:If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for...

  • Field Service Engineer

    hace 18 horas

    Santiago, Metropolitana, Chile ABB A tiempo completo

    Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Field Service Engineer

    hace 1 semana

    Santiago, Metropolitana, Chile Kongsberg Gruppen A tiempo completo

    Kongsberg GruppenField Service Engineer - Propulsion & Handling:Holdingselskaper Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has...