Associate, Technical Consulting
hace 3 meses
Twenty years on and counting, we’ve got your back.
Why is ServiceRocket the place for you
- A 20+ year tech services expert of many solutions and partnerships with industry giants.- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.- We have been certified as a best place to work for our US, Chile and Malaysian offices.- Our culture rocks You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
Visit our website to learn more and become a part of our Rocketeer Nation.
The Professional Services Consulting area is responsible for providing fee-for-service consulting services to clients by providing a complete project solution to achieve measurable business improvement using company products and services, defining opportunity/process around outsourced solutions, systems integration or other proprietary tools.
Strong verbal and written English is a key requirement of this role, so please provide an English resume when applying.
What you’ll be doing
- Performs assigned technical functions based on project goals as assigned by the technical project lead- Supports the technical lead in running workshops and client Discovery sessions- Obtains the required technical expertise and certifications to become proficient with the platforms required to perform technical delivery for client projects- Supports client scoping initiatives as assigned by the technical lead(s) and sales engineering functions
What you’ll bring to the table
- Good communication skills, that allow to efficiently understand customer problems and suggest solutions- Ability to establish rapport with customers- Good level of organization and ability to capture requirements from customers systematically- Software solution design skills, in order to identify and explain how a problem can be resolved via a custom development- Software development skills, to handle the end to end development of a small software project (i.e. an integration component)- Typically requires some undergraduate or technical college background- Proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration and other related technical skills
Your leaders
With 30+ years in the industry, Adam is a tech legend. He leads our Global Services team with kindness, empathy, and critical thinking. With him and your manager Gareth, you will be delivering value through high-impact projects to world-class partners while growing your skills to the next level
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