Technical Consultant Associate
hace 4 días
We are seeking a highly skilled Technical Consultant Associate to join our Professional Services Consulting team at ServiceRocket. As a Technical Consultant Associate, you will play a key role in delivering high-impact projects to world-class partners and growing your skills to the next level.
Key Responsibilities- Perform assigned technical functions based on project goals as assigned by the technical project lead.
- Support the technical lead in running workshops and client Discovery sessions.
- Obtain the required technical expertise and certifications to become proficient with the platforms required to perform technical delivery for client projects.
- Support client scoping initiatives as assigned by the technical lead(s) and sales engineering functions.
- Good communication skills, allowing you to efficiently understand customer problems and suggest solutions.
- Ability to establish rapport with customers.
- Good level of organization and ability to capture requirements from customers systematically.
- Software solution design skills, in order to identify and explain how a problem can be resolved via a custom development.
- Software development skills, to handle the end-to-end development of a small software project (i.e. an integration component).
- Typically requires some undergraduate or technical college background.
- Proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration and other related technical skills.
ServiceRocket is a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our clients' growth. At ServiceRocket, we are committed to the development of every team member and the trust of every client.
We have been certified as a best place to work for our US, Chile, and Malaysian offices. Our culture rocks, and you'll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
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