LATAM Training Enablement Analyst
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SumUp LATAM is expanding its Support Enablement team in Santiago to onboard agents across Chile, Peru, Colombia and Mexico. You will lead onboarding, tailor content to each market and ensure agents reach full readiness within their first week.
The role emphasizes measuring knowledge gaps, designing targeted reinforcement, and maintaining up-to-date product knowledge through reinforcements and internal content usage. This is an office-based opportunity in Santiago.