Remote Customer Success Engineer – AI SaaS

Hace 6 días
Santiago Metropolitan Region, Santiago Metropolitan Region, Chile Mercor Jornada completa

Mercor is seeking a Talent Success Specialist to help our users have a delightful experience from apply to pay. You will triage issues, reproduce bugs, and guide users with precise, friendly responses.

You'll collaborate with our engineering team to audit AI-driven workflows, debug SaaS interactions, and document playbooks to prevent repeat issues, all while maintaining an upbeat, native English tone. Remote role with substantial PT overlap.

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