L1 Support

VMetrix Group busca un/a Analista de Soporte Nivel 1 con base en Chile para brindar soporte en Data de Precios, Análisis Financieros y Contabilidad. Se priorizará capacidad de resolución autónoma y manejo de conocimientos en Markdown.La persona trabajará en un entorno fintech B2B con SLA definidos, colaboración estrecha con el equipo y escalamiento...

Customer Support Specialist L1 Descripción 🚀 Buscamos un/a Customer Support Specialist L1 en México para sumarse a AgendaPro. AgendaPro es la plataforma líder en LATAM para gestionar agenda, pagos y crecimiento en negocios de belleza, salud y bienestar, con más de 12 años creciendo y respaldo de Y Combinator y una Serie B de US$35M. Estamos en...

About The Role As a Field Support Analyst, you will make an impact by providing reliable onsite and remote technical support to end users, helping maintain the availability and performance of workplace technology, IT devices, and related infrastructure. You will work collaboratively with infrastructure, network, server, application, and other technical...

Andes Path in Santiago (Hybrid) is seeking a skilled L2 Helpdesk Technician to act as the escalation point for issues L1 can't resolve. You will work remotely with our RMM/PSA toolset (Datto RMM, Autotask) and support US-based clients in real time, while ensuring security and compliance policies are followed.Key tasks include end-to-end ticket ownership,...

Andes Path in Santiago (Hybrid) is seeking a skilled L2 Helpdesk Technician to act as the escalation point for issues L1 can't resolve. You will work remotely with our RMM/PSA toolset (Datto RMM, Autotask) and support US-based clients in real time, while ensuring security and compliance policies are followed.Key tasks include end-to-end ticket ownership,...

IT Help Desk Manager NetTech International (NTI) Reports to: Director of IT Services About NTI NetTech International (NTI) provides back-office and technical support services to U.S.-based companies. Our team is composed of talented professionals dedicated to delivering high-quality solutions, operational excellence, and exceptional customer service. At NTI,...

Description We’re looking for a L2 Helpdesk Technician. You'll be the second tier of our service desk: the escalation point for issues L1 can't resolve, the hands on remote infrastructure via our RMM platform, and a frontline checkpoint for security and compliance. This is not a security analyst role, but in our environment, every technician is expected to...

Customer Support Specialist L1 Descripción 🚀 Buscamos un/a Customer Support Specialist L1 en México para sumarse a AgendaPro. AgendaPro es la plataforma líder en LATAM para gestionar agenda, pagos y crecimiento en negocios de belleza, salud y bienestar, con más de 12 años creciendo y respaldo de Y Combinator y una Serie B de US$35M. Estamos en...

¿Quiénes somos? VMetrix es una Fintech B2B que está transformando la forma en que las instituciones financieras gestionan inversiones, riesgo y tesorería. Nuestra plataforma SaaS Front to Back to Risk permite a bancos, aseguradoras, administradoras de fondos, corredoras y otras instituciones financieras implementar tecnología de clase mundial en meses,...