Lead Customer Claims Quality Engineer
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Metso seeks a highly skilled Customer Claim Quality Engineer to lead end-to-end technical management of regional customer claims, from intake to root cause analysis, CAPA ownership, and closure. You will reduce handovers and ensure timely, sound resolution using metallurgical, dimensional and failure evidence.
The role combines quality engineering rigor with claim coordination, advising on design improvements and sharing lessons learned across sites to reduce COPQ and warranty lead times.