Employee Experience Practitioner
Hace 5 días
Santiago Metropolitan Region, Santiago Metropolitan Region, Chile
Accenture
Jornada completa
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Customer Contact Comms Associate.
What are we looking for: Primary skill - Employee Data Process Design - P5
Secondary skill - HR Payroll - P4 .
Designation: Customer Contact Comms Associate.
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your expected interactions are within your own team and direct supervisor.
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
- The decisions that you make would impact your own work.
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
- Please note that this role may require you to work in rotational shifts.
Location: Santiago.
Skill Required
- Customer Operations
- Voice Employee Data Process Design P5
Qualification
- Higher Degree.
- Certifications Diploma of Spanish.
- YOE 1 to 3 years.
What would you do
- Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
- Customer Operations Voice Help desk role ticket resolution
- The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.