SaaS Technical Account Lead — Client Success
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Murex Chile, a global fintech leader, seeks a proactive Technical Account Manager (TAM) to serve as a trusted advisor for our SaaS clients and to bridge CETs with the SaaS Technical Services delivery team. You will ensure value delivery, alignment with client objectives, and overall service quality.
You will build account success plans, monitor SLAs and incidents, drive improvements, and collaborate with internal teams to resolve issues and implement client-requested features.