Controller, Business/ Operational

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 09/28/2026

OBJETIVO DEL CARGO / (JOB STATEMENT)

We are seeking a Controller, Business/Operational – Controller de Negocios to join our Finance team. In this role, you will actively contribute to boosting spare part sales by optimizing order management, ensuring on-time deliveries, and enhancing customer experience: including schedule, budget, and quality. You will collaborate with internal and external stakeholders to identify business opportunities, drive revenue growth, and strengthen our presence in the South America Market Area (MA). You will communicate within a global team to prioritize tasks and make quick, informed decisions in order to accelerate sales in the region and control the payback of our investments.

This position is based in Santiago, Chile, but we are happy to offer flexible working arrangements, including hybrid options. In this position, you will report to the Sr, Controller Business/Operational.

DEBERES Y RESPONSABILIDADES DEL CARGO / (JOB DUTIES AND RESPONSIBILITIES)

• Drive Sales Growth: Proactively manage customer orders to accelerate sales and revenue generation, ensuring a seamless order-to-delivery process.
• Regional investment follow-up & financial analysis on Investment Project in the region.
• Lead and Coordinate: Oversee and communicate with stakeholders throughout the delivery process for complex orders & investment projects in the region.
• Strategic Order Optimization: Analyze orders and prioritize high-value sales opportunities, ensuring timely deliveries that meet client expectations.
• Enhance Customer Experience: Ensure deliveries meet agreed schedules, quality, and cost, maximizing business outcomes and customer satisfaction.
• Risk Mitigation for Sales Impact: Identify and resolve potential bottlenecks in the delivery process that could negatively impact customer satisfaction and future sales.
• Collaborate and Innovate: Work closely with all stakeholders, establishing positive relationships and continuously improving services based on feedback.
• Provide monthly and quarterly Sales estimate reports.
• Provide monthly and quarterly Financial analysis on Investment Projects in the region.
• Is aware of and complies with Quality, Safety, Occupational Health and Environmental standards in accordance with internal documentation, legal requirements and requirements of the Organization.
• Regarding the work in which it is involved, comply with the procedures involved in the accreditation, certification and maintenance of ISO 9001, ISO 14001, OSHAS 18001 and Ch3262 (Gender equality and reconciliation of work, family and personal life).

CONDICIONES DE TRABAJO / (WORKING CONDITIONS) Marcar todas las que apliquen

• Trabajo en oficina X
• Trabajo en planta industrial
• Trabajo en campo (minera) – altura de 1.000+ m.s.n.m.
• Horario de trabajo diurno X
• Horario de trabajo atípico (régimen)
• Horario de trabajo rotativo
• Visita a proveedores/clientes
• Viajes de trabajo nacionales X
• Viajes de trabajo internacionales

SE RELACIONA CON / (RELATIONSHIPS)

• Supervisa a / (Oversees to): N/A
• Reporta a / (reports to): Sr. Controller Business/Operational
• Áreas de la Compañía con que se relaciona / (internal interfaces): All Business Area & Market Area SAM VPs

ESPECIFICACIÓN DEL CARGO / (POSITION SPECIFICATION)

Requerimientos Técnicos / (qualifications & Experience)

• Educación: (Profesional o Técnico)
• Bachelor's Degree in Business, Engineering, or a related field.
• Proven experience in sales, projects or delivery management and investment projects is a plus.
• Experiencia:
• 2 – 3 years.
• Prior experience in a Business-to-Business role is an advantage.
• Formación: (Conocimientos Esperados):
• Proven track record in driving sales growth, driving profitability and customer satisfaction in a B2B environment.
• Strong analytical skills to identify opportunities and mitiga