UX Research Manager

hace 5 días

Santiago, Chile BairesDev SA A tiempo completo

Who we are

BairesDev is proud to be the fastest-growing company in America. With people on five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

UX Research Manager at BairesDev

You are welcome at BairesDev for who you are, no matter where you come from, what you look like, or what movies you watch. So bring us your personal experience, your perspectives, and your background in User Experience Research (UX). We need someone to be the guardian of the UX research implementation among other researchers and designers, working closely with teams across the entire organization.

As a UX Research Manager, you will:

- Mentor the UX Research team across different squads, to discover and propose actionable solutions to user needs.
- Develop deep research (quali and quantitative) in the product development lifecycle and UX design processes.
- Plan and implement research methods such as focus groups, quantitative and qualitative surveys, card sorting, participatory design / co-creation workshops, heuristic evaluation (formal and informal), cognitive walkthroughs, and A/B tests.
- Advocate and communicate research insights, providing valuable information for the product development and design process.
- Keep up with and educate the team about new or changing research methods and trends.
- Analyze information from multiple resources including consumer trends, competitors, user experience labs, search and social activity, to bring improvements and strategies to both current design and processes.
- Combine data-driven and user-centric methodologies for better results.

Here’s what we are looking for:

- 9+ years of UX research experience.
- Previous experience in managing agile UX research teams.
- Strong communication skills for presenting research analysis.
- Advanced knowledge of Microsoft Office products: Word, Excel, and Outlook.
- Experience with Google Analytics and HeatMaps (is a plus).
- Advanced English level.

Desirable requirements:

- Have a problem solver mentality and a spirit for innovation.

How we do make your work (and your life) easier:

- 100% remote work.
- Hardware setup for you to work from home.
- Flexible hours - make your schedule.
- Paid parental leave, vacation & holidays.
- Diverse and multicultural work environment.
- An innovative environment with the structure and resources of a leading multinational.
- Excellent compensation - well above the market average.
- Here you can grow at the speed of your learning curve.

Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.

Every BairesDev team member brings something unique to our company.

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