Site Reliability Engineer

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

- PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
- Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

Are you a skilled Site Reliability Engineer eager to explore new opportunities? We want to introduce you to our SRE talent pool. While we may not have an immediate opening, we are building a selected pool of professionals for upcoming projects. At Launchpad, we value innovation and expertise. By being part of our Talent Pool, you're positioning yourself for exciting opportunities in the future.

**Why join our Talent Pool?**
- Stay ahead: By becoming a part of our Talent Pool, you'll be first in line for consideration when a suitable role opens up.
- Showcase your expertise: Share your skills, projects, and experience with us, so we can match you with the right role.

**Responsibilities**:

- Collaborate with development and operations teams to ensure the reliability and performance of systems.
- Design and implement automated monitoring, alerting, and reporting systems.
- Troubleshoot and resolve incidents, minimizing downtime and impact on users.
- Implement and maintain infrastructure as code for deployment and configuration management.
- Conduct performance analysis and capacity planning for infrastructure components.
- Participate in on-call rotation and respond to production issues.
- Collaborate in the design and implementation of scalable and fault-tolerant systems.
- Identify opportunities for automation and implement solutions to increase efficiency.
- Stay updated on industry best practices, emerging technologies, and trends in site reliability.

**Qualifications**:

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Site Reliability Engineer or in a similar role.
- Strong understanding of infrastructure as code concepts and tools.
- Proficiency in scripting and automation using languages like Python, Bash, or Go.
- Experience with containerization technologies (e.g., Docker, Kubernetes).
- Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud).
- Excellent problem-solving and analytical skills.
- Ability to work independently and collaboratively in a team.

**Preferred Skills**:

- Familiarity with CI/CD pipelines and deployment automation.
- Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
- Understanding of networking principles and protocols.
- Knowledge of security best practices in infrastructure design.
- Previous experience with incident response and post-incident analysis.
- Certification in relevant technologies (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator).

**Why work for Launchpad?**:

- 100% remote
- People first culture
- Excellent compensation in US Dollars
- Hardware setup for working from home
- Work with global teams and prominent brands based in North America, Europe, and Asia
- Training allowances
- Personal time off (PTO) for vacations, study leave, personal time, etc.
- ...and more

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story Contact us today.