Client Consulting Manager

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

**Job Description**:
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to thrive and benefit from the largest global payment network.

Visa Consulting & Analytics (VCA), the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk and economics consulting, with decades of experience in the payments industry. Our VCA teams offers,
- Consulting services customized to the needs of Visa client’s business objectives and strategy
- Business and economic insights and perspectives that impact business and investment decisions
- Self-service digital solutions Visa clients can leverage to improve performance in product, marketing and operations
- Proven data-driven marketing strategies to increase clients’ ROI

Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and overall economics and profitability, among others.

Specific responsibilities include,
- Foster new consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
- Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities
- Manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
- Build new solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
- Lead and assure implementation of consulting projects with clients, following-up key measures and impact of recommendations through KPIs
- Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global/regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

**Qualifications**:

- Bachelor's degree required - MBA preferred
- 4 to 6 years of management or business consulting (with relevant industry experience in financial services/payment), retail banking/cards management experience
- Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&L and critical factors in driving profitability a plus
- Previous exposure to digital banking and/or digital commerce will be considered an added value
- Technology mindset, digitally curious, up-to-date with digital and technology literature are highly desired
- Deep experience in credit risk and/or fraud risk a plus
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Excellent communication, story-telling and E2E presentation skills (specially by designing, building and showcasing project results packages and delivery materials)
- Great team player

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.