Operations Coordinator

hace 6 días

Santiago de Chile Uber A tiempo completo

**About the Role**

We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our south cone operations and be a teammate in coming up with initiatives to reduce fraud, drive growth and look for operational efficiencies. This is a key position that can make a big impact on business and change the way people move in our countries. We have a lot of exciting projects going on

This role calls for a combination of analytics and ability to operationalize processes in a fast paced environment.

**What you'll need**:

- Strategic Ownership: Help develop and implement fraud and risk strategy to achieve business priorities in South Cone
- Business Sense: Monitor, understand, and interpret specific operational and financial metrics to improve execution
- Problem Solving: Understand risks and opportunities and generate practical recommendations that consider the business context and restrictions of issues
- Process Optimization: Implement core analyses and processes, ensuring they run efficiently
- Product Improvement: Understand opportunities for improvements or new features to enhance our marketplace, measure their impact, and help to implement them
- Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional stakeholders
- Work closely with the territory teams of Chile & APU to understand the needs to provide a healthy marketplace for the communities we serve.
- Build, operate and manage the right set of global tools and features considering the nature and needs of our region.
- Work with Central Ops teams to create a magical user experience through a reliable platform with a robust pricing strategy that ensures competitive prices for riders and attractive earnings for earners.

**What you'll do**:

- 1 to 2 years of experience in Business, Strategy, Data Analysis, Operations.
- SQL advanced is a must, will be evaluated in a technical interview - Data analytics skills are needed
- Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from a diverse set of backgrounds and responsibilities
- Executional Excellence: Ability to adapt to a constantly changing and ambiguous work environment
- Ability to prioritize and work strategically
- Customer obsession
- Communication: Able to present ideas in a comprehensive manner
- Self-starter and collaborator
- Planning & Organization: Understand project objectives and build short-term plans and timelines for executing against them

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