Earner & Marketplace Operations Coordinator

hace 4 días

Santiago de Chile Uber A tiempo completo

**About the Role**

At Uber, we're reimagining the way the world moves-and that means building an operational engine that's efficient, data-driven, and people-focused. We are looking for an **Earner & Marketplace Operations Coordinator** to join our Delivery team in the **Andean & Caribbean Region** of LATAM, one of the most dynamic and fast-growing areas in the business.

In this role, you'll drive key operational improvements to ensure marketplace health and balance. You'll partner closely with cross-functional teams to ensure Earners (couriers), Eaters, and Merchants enjoy a seamless, reliable experience-while helping our business grow sustainably across **Ecuador, the Dominican Republic, and Puerto Rico**.

**What You'll Do**
- **Analyze marketplace data**: Monitor key metrics, identify operational gaps, and provide insights to support real-time decision-making.
- **Improve and scale processes**: Collaborate across Ops, Regional, and Product teams to design and enhance systems that drive performance, economic efficiency, and customer satisfaction.
- **Drive business growth**: Lead and support strategic initiatives that unlock long-term impact in your markets. You'll contribute to the development and implementation of projects that improve the delivery experience.
- **Collaborate cross-functionally**: Work with teams across the business to identify opportunities, test ideas, and drive continuous improvement.

**What You'll Need**
- Professional proficiency in both **Spanish and English**:

- **2+ years of experience** in business consulting, investment banking, operations, or a high-growth environment
- Strong **analytical thinking and data literacy**-comfortable navigating spreadsheets, reports, experiments, and dashboards
- Advanced knowledge of **Google Sheets**, with the ability to learn and adopt new tools quickly
- Proactive, detail-oriented, and curious mindset-excited to work in a fast-paced, collaborative team
- Clear and effective communication skills, both written and verbal

**Preferred Qualifications**
- Proficiency in **SQL**; familiarity with **Python** is a strong plus
- Experience working with cross-functional teams in diverse markets
- A passion for improving the day-to-day experiences of customers and partners

  • Marketplace Gr

    hace 1 semana

    Santiago de Chile Uber A tiempo completo

    **About the Role** The Marketplace GR Operations role is focused on overseeing the global health of the marketplace, identifying and addressing issues in key regions. This position involves collaborating with Product and Local Operations teams to drive product launches, optimize processes, and propose data-driven solutions to enhance marketplace efficiency...

  • Latam Sr Operations Manager, Driver Growth

    hace 2 semanas

    Santiago de Chile Uber A tiempo completo

    **About the Role** We are seeking an individual with robust operational and analytical skills, complemented by a strategic business acumen and #gogetit attitude. This is a Project Manager role for 2Wheelers Growth, leading the functional strategy for 2Wheelers acquisition and growth and responsible for the 2Wheelers growth OKRs. In this role you will work...

  • Operations Manager, Global Marketplace, Retail

    hace 7 días

    , Región Metropolitana de Santiago, Chile Uber A tiempo completo

    Operations Manager, Global Marketplace, Retail Are you excited about improving customer experiences and using technology to solve complex marketplace challenges? We’re looking for an Operations Manager to help shape global fulfillment strategies for Uber’s Grocery & Retail business. In this role, you'll focus on customer engagement and...

  • Global Operations Manager

    hace 2 semanas

    Santiago de Chile Uber A tiempo completo

    **About the Role** We're looking for a driven and collaborative Operations Manager to join our Groceries and Retail team within Global Marketplace. In this role, you'll work on high-impact initiatives to ensure a reliable, efficient, and seamless experience across our platform. You'll help manage supply and demand imbalances, and partner with...

  • Strategy and Operations Coordinator

    hace 6 días

    Santiago de Chile Uber A tiempo completo

    Whether it’s a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Operations team empowers our regional and local teams through insights, analysis, and thought leadership. **About the Role**: The Courier and Marketplace Operations Coordinator role is a strategic...

  • Latam Sr Operations Manager, Marketplace

    hace 7 días

    Santiago de Chile Uber A tiempo completo

    **About the Role** Marketplace is a team within the Rides LatAm Central Operations organization, dedicated to optimizing our operations. Earners and riders are the people who connect in our marketplace - and we manage both sides, ensuring competitive pricing and accurate pick-up times for our riders, while also guaranteeing equitable earnings and efficient...

  • Senior Field Operations Coordinator

    hace 4 semanas

    , Región Metropolitana de Santiago, Chile HUAWEI Technology co., ltd. A tiempo completo

    A leading technology company is seeking a Senior Field Force Coordinator for a full-time position in Santiago. This role involves managing regional field operations, effectively coordinating workflows, and collaborating with cross-functional teams. Candidates should possess strong project management skills, advanced English proficiency, and a solid...

  • Marketplace and Courier Operations Manager

    hace 2 semanas

    Santiago de Chile Uber A tiempo completo

    **About the Role**: The Marketplace & Courier Ops role is a strategic position dedicated to optimize processes for the Eats Business in the Chile, focused in improving the main operational KPIs related to Couriers in our Uber Eats Marketplace. This person is going to be accountable for the Marketplace and Courier operations of Chile, in one of the fastest...

  • Operations Manager, Global Marketplace, Retail

    hace 3 días

    Santiago, Metropolitana, Chile Uber A tiempo completo

    About The RoleAre you excited about improving customer experiences and using technology to solve complex marketplace challenges?We're looking for an Operations Manager to help shape global fulfillment strategies for Uber's Grocery & Retail business. In this role, you'll focus on customer engagement and retention-digging into the root causes behind poor...

  • Strategy & Operations Coordinator - Delivery

    hace 2 semanas

    Santiago de Chile Uber A tiempo completo

    **About the Role** As a Strategy & Operations Coordinator, you'll play a key role in launching different initiatives across all Delivery business lines in LATAM. From planning and executing supply growth and operations levers to work side by side with the Product team in the planning and roll outs of new features for the LATAM market. This role is part of...