Jr. Key Account Manager

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
We are looking for a Junior Key Account Manager to focus on national and international food industry brands. The Junior Key Account Manager will work closely with the business strategy team to reach the growth potential and increase the coverage of key accounts. In the long term plan, a Key Account Manager needs to interact with the clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future Key Account Manager in the country.

Role Responsibilities:

- Manage a restaurant portfolio (Key Accounts) with the aim of increasing sales volume and revenue by strategizing with support of data analysis.
- Retain and manage key account business partners by supporting their revenue growth.
- Stay in touch with partners to build long-lasting strong relationships.
- Reach the full potential of the footprint of the brands in your portfolio.
- Plan, review, adapt and execute the annual/quarter/monthly plan in line with strategy team in order to match the brand and platform promotion and sales activities
- Provide insights constructive solutions on improving KA’s growth.
- Work with junior Key Account specialists and other support functions
- Negotiate and create promos and campaigns with the top restaurant chains, collaborating with the marketing team and other areas in the development and execution.
- Implement and track metrics for recording the success and quality of the restaurants.

Role Qualifications:

- English language, business fluency.
- Strong negotiation skills to have win-win collaboration with stakeholders.
- Possess a strong commercial background with the focus on account management. Solid KA resource and connections in the industry is a plus.
- Has strong strategic & analytical skills with experience influencing and making decisions based on data
- Comfortable analyzing data in excel and making presentations to external clients
- Social versatility. Adapts to different cultures and organizational levels.
- 2-5 years of prior work experience
- Nice to have - background in HORECA, FMCG, Key Account Manager roles, Trade marketing roles

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.