Manager, Sales Operations

**About the Role** The Uber Eats Delivery Commercial Operations team is looking for an Acquisition Manager for LatAm to be the operational right hand" to the Head of Sales. This role drives executional excellence and provides the strategic structure needed to hit commercial goals. You'll translate the Head of Sales' vision into measurable actions by owning the Go-To-Market (GTM) architecture, leading strategic program management, and ensuring the sales organization operates with discipline and accountability. You'll be key in delivering executive-ready insights and reporting, as well as facilitating high-level planning and cross-functional alignment. Your main responsibility is to ensure accountability, alignment, and discipline across the LATAM sales organization. You'll manage the sales cadence (MBRs, QBRs, weekly tracking), provide decision-driving insights and reports, and oversee all strategic initiatives that require cross-team coordination. Your core mission is to create clarity and focus for frontline execution aligned with our GTM strategy. This role sits at the crossroads of strategy, data, and execution. You'll work closely with Acquisition teams and stakeholders across regional and global groups to make sure our sales efforts align with business goals, scale across markets, and empower our commercial teams to operate efficiently and effectively. **What You'll Do** As a critical leadership partner to the Head of Sales, you'll maximize the efficiency, strategic alignment, and operational rigor of the Sales organization. - Champion a Culture of Executional Excellence: Foster accountability, discipline, and follow-through across the sales organization. Bring clarity and structure to commercial operations through regular cadences, leadership communication, and transparent performance tracking. - Own the GTM Architecture: Define the strategic framework for how key Delivery Commercial Operations (DCO) projects are launched, measured, and scaled. - Provide Insights, Reporting & Decision Support: Build and maintain dashboards, reports, and frameworks that give the Head of Sales clear visibility into performance, risks, and priorities. Consolidate regional data into executive-ready presentations, surfacing insights that support proactive, data-driven decisions. - Lead Strategic Program Management: Act as the PMO for strategic initiatives led by the Head of Sales. Create and maintain project plans, monitor progress, manage risks and dependencies, and ensure successful delivery through cross-functional coordination. - Drive Planning: Collaborate with the Head of Sales, Delivery Commercial Operations Strategy & Planning, Subregional Sales Operations, and Country General Managers to align the GTM motion with commercial goals, organizational design, headcount planning, and market-level operating models. - Support & Enable the Head of Sales: Serve as the operational right hand-preparing leadership reviews, strategic discussions, and cross-functional meetings. Streamline communication between the Head of Sales and regional/country teams to ensure clear priorities and aligned execution across LATAM. **What You'll Need** - A minimum of 8 years of experience in Sales Operations, Consulting, Strategy & Planning, Business Analytics, or related fields. - Strong communication skills with the ability to collaborate and influence across teams. - Fluent in English and Spanish. - Strong data analysis and visualization skills, with hands-on experience in Sheets and SQL. - Familiarity with CRM platforms such as Salesforce is a plus. - Excellent organizational and project management skills, capable of managing multiple priorities and timelines. - Strategic thinker with a hands-on attitude - ready to dive into details as needed. Skilled in planning and executing scoped initiatives, identifying risks, and escalating when appropriate.