IT Project Manager

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

- PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
- Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

Join our dynamic team as an **IT Project Manager,** where you’ll play a vital role in planning, executing, and delivering IT projects of varying complexity. This role is ideal for professionals with a solid background in IT project management and strong stakeholder engagement skills. You will collaborate with cross-functional teams to ensure project success through effective planning, coordination, and communication.

**Key Responsibilities**:
Project Planning and Execution
- Develop and implement standardized project plans aligned with organizational goals, ensuring adherence to scope, budget, schedule, and quality standards.
- Coordinate project activities, manage timelines, and oversee milestones for successful delivery.
- Conduct weekly touchpoints and provide detailed status reports to senior management and clients.
- Continuously improve IT project management processes and best practices.

Stakeholder Engagement
- Serve as a primary liaison between technical teams and business stakeholders.
- Collaborate with clients, internal teams, and external partners to gather and clarify project requirements.

Team Leadership
- Lead, inspire, and motivate project teams to achieve shared goals.
- Mentor junior team members to support their growth and professional development.

Risk Management
- Proactively identify, assess, and manage project risks, implementing mitigation strategies where necessary.
- Perform regular risk reviews to ensure continuous oversight throughout the project lifecycle.

Quality Assurance
- Establish and uphold quality standards for project deliverables.
- Conduct regular reviews to assess and enhance project outcomes.

Reporting and Documentation
- Prepare and share comprehensive project status updates with stakeholders.
- Maintain accurate and complete project documentation, including plans, requirements, design documents, and issue logs.

Client Communication
- Build and maintain positive client relationships through consistent communication and updates.
- Address client concerns promptly to ensure satisfaction with deliverables.

**Qualifications**:

- Bachelor’s degree in IT, Computer Science, Business, or related field.
- 5+ years in IT project management roles.
- Preferred background in IT consulting roles or projects overseeing IT consulting engagements.
- Strong understanding of IT systems, software development lifecycle, and project management methodologies.
- Excellent communication, negotiation, and interpersonal skills.
- Leadership skills with the ability to motivate and guide project teams.
- Ability to work independently and collaboratively in a fast-paced and dynamic environment
- ITIL 4 Foundation certification (if currently not held, will be obtained within six months, course provided by Flycast)

**Personal Attributes**:

- Results-oriented with a focus on achieving project goals and delivering value to clients.
- Strategic thinker with the ability to align projects with business objectives.
- Adaptable and able to thrive in a fast-paced, dynamic environment.
- Strong problem-solving and decision-making abilities.

**Why work for Launchpad?**:

- 100% remote
- People first culture
- Excellent compensation in US Dollars
- Hardware setup for working from home
- Work with global teams and prominent brands based in North America, Europe, and Asia
- Training allowances
- Personal time off (PTO) for vacations, study leave, personal time, etc.
- ...and more

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story Contact us today.