Application Consultant, Latam

hace 6 días

Santiago de Chile Mambu A tiempo completo

If you’re a customer of some of the largest digital global banks, then you’ve probably interacted with our platform and didn't even know it We are Mambu - SaaS FinTech Unicorn on a mission to revolutionize financial services globally. Your reward if you will join us? A mark on a product used by millions of people

**Meet your team**

The onboarding team is part of the Global Customer Success team who is responsible for supporting and assisting our clients on Mambu’s platform. From being functional & technical experts to delivering strategic alignment & value expectations

**Your role at Mambu**:

- You’ll work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks
- You’ll gather business requirements (product settings, workflows, accounting rules, etc) from our customers, and translate these into configuration and setup of the Mambu system
- You’ll provide training to our customers on the Mambu platform and new feature releases, as well as ongoing support to existing customers and their users

**What you're bringing to the table**:

- You have 3+ years of experience working with consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry
- You have a consultative mindset of listening, understanding and anticipating customer needs.

**You're more than your job descriptions**:

- You love working in a team, you are an excellent communicator, and you are handling conflict resolution and time management while focusing on problem solving
- You’re an excellent communicator in English and Spanish
- You have the ability to work across geographic and cultural boundaries
- You’re not satisfied with what’s already available and have the ambition to revise and improve things in the name of progress

Embrace your future at Mambu

We are a diverse group of Mambuvians, and we are growing fast across 30 countries and 6 continents (not enough banks on Antarctica). Our eyes are on the future, and we believe we can achieve our mission together by working agile, harnessing the latest technology and having a positive impact for future generations by improving the environment we are in. Mambuvians own their career growth, but we like to celebrate our successes together. We’ve got your back on your health, body and mind. Whether it’s our flexible hours or locations, or our

**4-day work week**over a 3 month period. You work 4 days a week, but get paid for 5.

**Why**
***Mambu?**

**About**
***us**
**.***:
Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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