Technical Architect

**Job Category **:Mulesoft - Customer Success Group

**Job Details**:
**Job Description**:
**What you’ll achieve**:
3 months:

- Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
- Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training
- Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
- Begin mentorship and guidance of junior Services team members and help to build out our services organization

12 months:

- Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
- Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing
- Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties
- Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
- Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills
- Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform.
- Lead development of technical brown bag sessions and publish/facilitate reusable content to the field
- Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
- Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

What you’ll need to be successful:

- Six to ten years minimum experience leading integration teams and architecting solutions
- Demonstrated experiences architecting services integrations with at least two of the following:

- MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
- API Management solutions (Apigee, Mashery, etc)
- Demonstrated experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously
- Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards
- Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
- Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
- Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
- Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives
- Experience driving technical workshops with technical and business clients to derive value added services and implementations
- Post COVID - Ability to travel up to 50-60% of the time (varies depending on customer needs)
- _For Colorado-based roles: Minimum annual salary of $110,000. You may also be offered a bonus, restricted stock units, and benefits. _

**About MuleSoft, a Salesforce company**:
**Accommodations**:
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