Bilingual Sales Customer Service Representative
hace 1 semana
**Job Summary**:
**Key Responsibilities**:
- **Customer Interaction**: Provide exceptional customer service by addressing inquiries, taking orders, and providing product information in the customer's preferred language.
- **Sales and Marketing**: Identify customer needs, drive marketing campaigns, offer suitable products, negotiate prices, and meet or exceed sales targets.
- **Business Development**: Identify and pursue new business opportunities, develop and implement strategies to attract new clients and retain existing ones, and conduct market research to stay informed of industry trends and competitor activities.
- **Product Knowledge**: Continuously develop and maintain knowledge of current products, pricing, and forecasted purchasing needs.
- **Documentation**: Maintain accurate records of customer contacts, sales, and business development activities within the company systems.
**Skills**:
- **Communication Skills**: Ability to clearly and persuasively obtain and provide information to customers, colleagues, and stakeholders.
- **Relationship Building**:Developing and maintaining solid relationships with customers, colleagues, and partners.
- **Problem-Solving Abilities**: Quick-thinking and effective in resolving issues to ensure customer satisfaction and drive business sales.
- **Team Player**: Ability to work effectively in a team environment and collaborate with colleagues across different departments.
- **Flexibility**: Willingness to work on different projects according to the business needs and work flexible hours, including early mornings, evenings, some weekends, or holidays.
- **Attention to Detail**: Strong ability to accurately process orders and manage multiple tasks simultaneously.
- **Bilingual Proficiency**: Fluent in English and Spanish (both spoken and written).
**Experience**:
- Previous experience in sales, customer service roles, or related fields.
- Experience in the food industry or a similar fast-paced environment.
**Education**:
- High school diploma or equivalent required.
- A degree in business, marketing, or a related field is a plus.
**Benefits**
- Competitive salary.
- Work remotely from anywhere in the US or Chile.
- Flexible hours according to business needs.
- Paid time off and holiday pay.
At Altalena Wholesale, we’re proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team for all employees.
Pay: $782,880 - $1,076,460 per month
**Experience**:
- Customer Service: 3 years (preferred)
- Admin: 1 year (preferred)
**Language**:
- English (required)
- Spanish (preferred)
Application Deadline: 08/02/2025
Expected Start Date: 17/02/2025
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