Senior Salesforce Solution Architect

Join us as a **Senior Management Salesforce** Solution Architect, steering the migration to Salesforce Loyalty Management within the hospitality industry.

You will lead architectural decisions and oversee delivery teams through various implementation phases, shaping long-term technology strategies and ensuring smooth system integrations. If you aim to drive client success through innovative solutions, we encourage you to apply.

**Responsibilities**

- Act as Technical Architect in a Scrum team to lead Salesforce Loyalty Cloud deployment
- Design stay processing, partner transactions, hotel and partner reimbursements, vouchers, promotions, APIs, and legacy system integrations
- Utilize practical Loyalty Cloud experience to guide architecture choices
- Lead delivery teams through implementation phases including marketing engagement strategy and code assessments
- Establish and maintain strong connections with client Head of Technology to confirm solutions
- Identify long-term client goals and create sustainable technology and implementation plans
- Conduct code reviews and direct technical estimations to assist development teams
- Collaborate with marketing teams to synchronize engagement strategies with technical solutions
- Evaluate data models, custom objects, and developer pull requests for quality and consistency
- Facilitate communication between technical and business units to guarantee clear requirement comprehension
- Ensure solutions delivered are production-ready and meet performance standards
- Advocate best practices in Service Oriented Architecture and system integration
- Encourage continuous improvement by integrating feedback and lessons learned
- Track project progress and modify technical approaches as required

**Requirements**:

- Extensive Salesforce platform expertise with over 4 years in solution architecture roles
- Robust knowledge of system integrations including MuleSoft, Kafka, Apigee, and RESTful APIs
- Experience with Java-based solutions for legacy system comprehension
- Proven leadership skills including code review and technical mentorship
- Capability to shift between high-level architecture and detailed technical design
- Consulting mindset with ability to analyze business challenges and technical limitations
- Execution-focused approach ensuring practical and scalable solutions
- Experience in the hospitality sector or related fields
- Excellent communication skills and ability to develop client relationships
- English proficiency at B2 level or higher

**Nice to have**

- Hands-on experience implementing Salesforce Loyalty Cloud
- Familiarity with Service Oriented Architecture (SOA) principles
- Knowledge of marketing engagement strategies
- Background in large-scale technology upgrade initiatives
- Salesforce or integration technology certifications

**We offer**

- Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
- Lunch Allowance - You will receive a daily allowance of CLP $ 7,000 per working day. Enjoy a nice meal on us
- Allowance for internet and electricity - You will receive an allowance of CLP $15,000 per month to cover internet and electricity expense
- National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
- Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday
- Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
- Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
- Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home