Salesforce Solution Architect

Join our team as a **Salesforce Solution Architect**, focusing on migrating to Salesforce Loyalty Management within the hospitality sector.

**Responsibilities**

- Serve as Technical Architect within a Scrum team to guide Salesforce Loyalty Cloud implementation
- Design stay processing, partner transactions, hotel and partner reimbursement, vouchers, promotions, APIs, and integrations with legacy systems
- Drive delivery teams through implementation stages including marketing engagement strategy and code reviews
- Build and maintain strong relationships with client Head of Technology to validate solutions
- Understand long-term client objectives and define sustainable technology and implementation roadmaps
- Perform code reviews and guide technical estimations to support development teams
- Coordinate with marketing teams to align engagement strategies with technical solutions
- Review data models, custom objects, and developer pull requests for quality and alignment
- Facilitate communication between technical and business teams to ensure clear understanding of requirements
- Ensure delivered solutions are production-ready and meet performance expectations
- Promote best practices in Service Oriented Architecture and system integration
- Support continuous improvement by incorporating feedback and lessons learned
- Monitor project progress and adjust technical approaches as needed

**Requirements**:

- Deep expertise in Salesforce platform with 2+ years in solution architecture roles
- Strong understanding of system integrations including MuleSoft, Kafka, Apigee, and RESTful APIs
- Experience with Java-based solutions to support legacy system understanding
- Hands-on leadership skills including code reviews and technical guidance
- Ability to transition between high-level architecture and detailed technical design
- Consulting mindset with ability to understand business challenges and technical constraints
- Execution-driven approach ensuring practical and scalable solutions
- Experience working in hospitality industry or related domain
- Strong communication skills and ability to build client relationships
- Proficiency in English language at B2+ level

**Nice to have**

- Experience implementing Salesforce Loyalty Cloud
- Knowledge of Service Oriented Architecture (SOA) concepts
- Familiarity with marketing engagement strategies
- Previous work in large-scale technology uplift programs
- Certifications in Salesforce or integration technologies

**We offer**

- Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
- Lunch Allowance - You will receive a daily allowance of CLP $ 7,000 per working day. Enjoy a nice meal on us
- Allowance for internet and electricity - You will receive an allowance of CLP $15,000 per month to cover internet and electricity expense
- National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
- Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday
- Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
- Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
- Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home