Physician Support Coordinator Ii

**Overview**: **_Hourly Range: $21.00 - $25.00 Based on Experience Have you thought about Trustbridge?_** Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs. At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer. **_ Trustbridge benefits include:_** - Competitive salary - Health, Dental, Vision, Life and Disability insurance - 401K with employer contribution - Tuition reimbursement - Employee Assistance Program - Flexible Spending Account - Generous PTO package **Responsibilities**: **Hours of Operation: Monday and Friday 8:30 AM - 5:00 PM** - The Physician Scheduler II position is the senior scheduling position that coordinates directly with physicians to manage their daily/weekly schedules, schedules patients and caregivers for the physician visit, and processes staffing of face to face visits in coordination with Qlikview data to ensure EOE visit requirements are met. - The PSC II maintains communication and coordination with the department managers and executive leaders, physicians, team supervisors and nurse practitioners. - They process clinical communications to the team physician(s) to "de"schedule due to attrition, discharge, or requests to change existing appointments. - Ensures that communications from patients, other physicians and caregivers are relayed in a timely manner. - The PSC II also manages administrative work for the Medical Administration department and is crosstrained to cover other departmental operational tasks including palliative billing. - Oversees Complex Case Management; recording its metrics and updating the demographic spreadsheet. - The PSC II also works with departmental live data tracking report by managing the data in this worksheet with information regarding new admits, death notifications and last seen visits. - This high paced position provides essential support to the medical administration department's success and directly affects the corporate F2F elements for daily CMS billing and revenue processes. **Qualifications**: - **Education/Regulatory Requirements**: - An A.A. degree in Health Administration, Office Management, Medical Records, Business or a related field is preferred. - ** Skills**: - Minimum two years previous experience in medical /clinical setting required - Previous physician office experience required. - Previous physician scheduling experience strongly preferred. - Must have a working knowledge of medical terminology - Must be able to follow a defined list of tasks and follow the established procedures completing them in a timely fashion. - ** Professional Requirements**: - Exceptional tech and communication skills required - Must be organized and have the ability to work independently to manage follow up requirements and multi-task various skills throughout the day, often switching from one to the other at a moment's notice - Must have excellent computer skills (Excel, Windows, MS Office) with the ability to enter at least 40 CWPM and be willing and able to learn new computer software package - Must have excellent communication skills and phone presentation in interactions with patients and staff. - Must be able to prioritize and organize workload, work with mínimal supervision, organize and complete tasks accurately and in a timely manner - Demonstrated skills in effective written and verbal communication.