Salesforce Administrator

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 550+ team currently across 11 locations and 9 time zones.

**The Role**

As our **Salesforce Administrator**, your key responsibilities will include:

- Providing ongoing administrative support for the Salesforce platform, including user management, data maintenance, and system configuration.
- Delivering timely and effective technical support to end-users.
- Collaborating with regional and global teams to ensure platform stability and performance.
- Implementing and maintaining security settings, user roles, and profiles.
- Assisting in documentation, training materials, and process flows.
- Supporting platform upgrades, patches, and releases.
- Creating and managing reports, dashboards, and workflows.
- Conducting regular system audits and ensuring data integrity and compliance.
- Staying up-to-date with Salesforce updates and best practices.
- Training and guiding users to enhance Salesforce skills across the organisation.

**About You**:
You should have:

- 2+ years of experience working at a global or regional level with Salesforce platforms.
- Salesforce Admin certifications (ADM201, ADM211, etc.).
- Strong problem-solving skills and ability to manage multiple priorities.
- Experience with Jira, Service Desk, and Confluence.
- Background in Financial Services (desirable).
- Ability to assess the impact of new requirements on Salesforce and related systems.
- Proficiency in building custom apps, workflows, formula fields, and views.
- Understanding of other Salesforce Clouds and Apps (Marketing Cloud, Data Cloud) is a plus.
- Fluency in both English and Spanish is a must.

**Why you will enjoy working with us**:

- Competitive salary structure including company bonus scheme
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 6 weeks per year
- Ongoing personal development & learning opportunities
- Paid annual leave and paid sick leave
- 3 paid volunteering days per year & Workplace Giving Program
- Periodic recognition and reward programs for outstanding performance and achievements
- Frequent events and celebrations
- Employee Assistance Program & Wellbeing Initiatives.

**More about Pepperstone**:
We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact.

“We are a 2025 Circle Back Initiative Employer - we respond to every applicant”.
- Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity._

Li-Hybrid