Account Manager

**Advancing the Future of Freshness, Together**

AgroFresh is a fast-moving, dynamic company dedicated to delivering integrated near
- and post-harvest solutions for more freshness and quality, every step of the way from harvest to home. From next-gen digital monitoring and analytics and plant-based coatings to integrated fungicide solutions and SO2 generating sheets for more intelligent packaging, you can count on us for a full suite of near
- and post-harvest solutions that help enhance quality and extend the shelf life of your fruits and vegetables.

When you work at AgroFresh, you work with the leading experts in near
- and post-harvest technologies to proactively solve the most pressing challenges. Imagine a world where the produce supply chain has more time every step of the way. Where products get to consumers exactly as the grower intended. Where food loss is minimized, sustainability maximized, and business empowered. This is the world of Smarter Freshness.

**What the Role Delivers**

The Account Manager (AM) is ultimately responsible for the customer’s satisfaction with our products, processes, and services. The focus of the position is to achieve sales and profitability goals within the defined territory through effective business planning and market development by operating in a value-based selling environment. The AM is responsible for creating and maintaining customer relationships on behalf of the company to execute sales and technical support strategies that promote adoption and usage of the AgroFresh product line.

The AM reports to the Country (or Commercial) Manager at and will be a part of a multidisciplinary team to support commercial and technical activities within the company.

**Key Responsibilities**:

- In order of relative importance_
- Meet or exceed yearly financial goals by maximizing sales, profitability, market share and contribution in line with company targets. Includes proactive communication on potential risks and opportunities, delivering ongoing accurate sales forecasts and managing and executing approved commercial pricing policies.
- Helps to keep customer accounts current by prioritizing business with reliable customers, ensuring they understand our payment terms, tracking leading indicators and partnering with Accounts Receivable, when needed, to leverage the AM customer relationship.
- Analyze the business environment for optimal product positioning and use to develop, execute, and maintain territory business plans in CRM with internal stakeholders to support AGFS product line into designated markets, identify opportunities for expansion and how to communicate and interface with potential customers.
- Engage as a Customer Champion, building relationships, implementing customer account plans and identifying specific customer needs. Delivers a compelling value proposition using technical proof points and effective solutions packages for the customer in a timely manner. Always engages ethically and with integrity.
- Willingness and desire to embrace technology to add value to service offering for customers. Helps advance AGFS technology needs, both scientific and digital, by becoming the primary contact between customers and regional support.
- Conduct commercial demonstrations for existing product / crop combinations to increase adoption of new product concepts and solve existing technical issues using established demonstration protocols.
- Actively interface with key researchers, influencers, and customers by networking in industry events and associations to expand sales opportunities.Practice a continuous learning mindset towards AGFS product portfolio and key industry regulatory requirements. Deepen understanding of current portfolio as seasonal and business needs of customers evolve and routinely communicate with leadership to improve processes and customer centricity.

**Who to Work With**
- Primary internal and external stakeholders_
- Local Commercial and R&D teams
- Marketing
- Operations
- Global Pricing
- Finance / Accounting
- External customers
- Key Opinion Leaders

**How We Work**:

- AgroFresh core competencies _
- Accountability for Results
- Mindset for Growth
- Customer Centricity
- One AgroFresh

**What the Job Requires**
- Bachelor’s degree required; Agricultural, life sciences or related field is desired
- Minimum 3 years of sales experience
- Travel dependent on location (estimated 30%-40%)
- Prior experience with a CRM preferred

**What to Have Done and Know How to Do**
- These skills and experiences are highly desirable; however, they do not preclude exceptions based on an individual’s performance history and demonstrated potential. _
- Proven history of sales successes
- Readily adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation
- Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resou