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As a Senior Development Support Engineer, you will have the opportunity to build the next evolution of our SaaS-based product as well as work on new products. Because you will be working with a successful team that is completely remote, excellent coding and communication skills are key. This is a great opportunity for someone to work closely with the entire product life cycle from concept to go-to-market If you enjoy rolling up your sleeves and jumping in, then read on
As a Senior Development Support Engineer, you'll be responsible for:
Collaborating with your peers from the integrations team, other product teams, and departments, when necessary
Building and supporting observability, monitoring, and alerting systems
Supporting, maintaining, migrating, and troubleshooting platform and integrations
Hiring and mentoring engineers to grow the team’s morale and resilience
Defining internal SLAs and setting up processes to maximize SLA adherence
Exercising and improving Beyond’s engineering practices such as pairing, code reviews, refactoring, collective code ownership, containers, IaC, CI/CD, and observability.
5+ years of experience with writing and supporting software in SaaS environments
Expertise in React, Python, Django, SQL
Experience with Ember is a plus
A predisposition for a fast-paced environment where we put an emphasis on delivering value for our customers, while learning, growing, and experimenting
Tipo de puesto: Tiempo completo
