Technical Support Engineer
hace 4 semanas
Technical Support Engineer Join to apply for the Technical Support Engineer role at The Global Talent Co. Full-time | Remote | LATAM | 4:00 pm - Midnight PST About Us At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25,000+ like‑minded technology professionals. About The Company You will be joining a cutting‑edge developer tools company that empowers software teams to build better, more reliable applications. The company’s platform helps developers identify, triage, and fix errors in real time — improving performance, stability, and the end‑user experience. The Role As a Technical Support Engineer , you’ll be the bridge between developers and product innovation — helping customers solve complex technical challenges while shaping the future of the platform. You’ll handle inbound support requests, troubleshoot SDK and API issues, and collaborate closely with engineering to resolve bugs and improve user experience. This is an ideal opportunity for someone who loves developer tools, has a curious technical mind, and thrives in a collaborative, fast‑paced environment. Key Responsibilities Become a product expert across the platform and SDKs Manage and respond to inbound technical support requests, guiding customers on setup, troubleshooting, and best practices Triage, reproduce, and report product bugs, escalating issues to engineering teams when necessary Collaborate with developers to investigate customer‑reported issues and provide timely, high‑quality resolutions Curate and manage customer feedback through open‑source repositories and community channels Maintain and contribute to internal knowledge bases, technical guides, and demo materials Support team‑wide initiatives, process improvements, and documentation efforts to enhance customer experience Ideal Candidate 5+ years of experience in technical support, developer relations, or a customer‑facing engineering role Strong programming experience with Python and/or JavaScript (bonus: experience with Ruby, PHP, or similar dynamic languages) Solid understanding of modern software development workflows, including CI/CD, APIs, microservices, and debugging Experience with performance monitoring, observability tools, or error‑tracking platforms Proven ability to write and debug code, with a strong interest in developer tools and open source projects Excellent problem‑solving, analytical, and communication skills — both written and verbal Self‑driven and highly organized, with strong time management in a fast‑paced environment Passionate about helping developers succeed and improving user experiences through technology Your Benefits Global Work Exposure: Collaborate with dynamic, forward‑thinking teams across international markets. Competitive Compensation: Enjoy a highly competitive salary aligned with top industry standards. Work–Life Balance: Benefit from 15 days of paid annual leave , plus option for flexible work arrangements. Learning & Development: Access opportunities to build your skills and grow professionally through continuous learning initiatives. Supportive Environment: Be part of an inclusive, high‑performing culture that values collaboration, growth, and your unique perspective. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Marketing Services #J-18808-Ljbffr
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Senior Onsite Technical Support Engineer
hace 3 semanas
, Región Metropolitana de Santiago, Chile Sovos A tiempo completoA global provider of tax compliance solutions is looking for a Technical Support Engineer in Santiago de Chile. In this role, you will leverage your advanced technical skills to resolve complex issues and enhance the customer experience. Responsibilities include providing on-site support, conducting technical consultations, and documenting interactions....
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Technical Support Engineer
hace 2 días
Santiago, Chile Alation A tiempo completoCustomers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from...
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Technical Support Engineer
hace 3 semanas
, Región Metropolitana de Santiago, Chile Sovos A tiempo completoBuild your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just...
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Lhk0202 - Technical Support Engineer
hace 7 días
Santiago de Chile IT - Talent A tiempo completoEn IT-TALENT Headhunter SENIOR IT buscamos para uno de nuestros clientes **Technical Support Engineer** Requisitos técnicos Experiência técnica probada en: - Linux avanzado - Virtualización en KVM y/o OpenStack - Orquestación de contenedores en Kubernetes - Telco Networking (en operadores fijos / móviles) - Sistemas productivos de misión...
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Technical Content Engineer
hace 5 días
Región Metropolitana, Santiago, Chile GRAFTON SUPPORT SERVICES S.A. A tiempo completoGrafton Latam ofrece soluciones integrales en gestión del talento y recursos humanos en Chile y Perú . Se especializa en headhunting y reclutamiento de mandos medios y ejecutivos, outsourcing y servicios transitorios , y externalización de procesos como remuneraciones y gestión documental. Además, apoya a las empresas en desarrollo organizacional ,...
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Technical Support Engineer
hace 2 semanas
Santiago, Metropolitana, Chile Alation A tiempo completoCustomers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from...
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OTR Tire Technical Engineer
hace 2 días
, Región de Antofagasta, Chile Haian Rubber Group Co., Ltd. A tiempo completoWe are looking for an Off‑The‑Road (OTR) Tire Technical Engineer with 5+ years of experience in the related field, who will be responsible for overseeing and managing the technical department and the technical aspects of OTR tire operations in the company. This role requires a deep understanding of OTR tires, including design, performance, maintenance,...
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Technical Support Engineer- Chile
hace 2 días
, Región Metropolitana de Santiago, Chile Shopic A tiempo completoAbout the Role As a technical support specialist at Shopic, you’ll be responsible for providing timely and effective Tier II support to our customers across both production and pre‑production environments. You will serve as the technical bridge between our innovative AI solutions and our local retail customers. About Shopic Shopic is an AI RetailTech...
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Technical Support Engineer
hace 2 días
Santiago de Chile Openpath Security Inc. A tiempo completoCompany Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. We unify voice, data, video and analytics in one...
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Technical Support Engineer
hace 2 días
, Región Metropolitana de Santiago, Chile Marker.io A tiempo completoTechnical Support Engineer (Junior / Developer Track) 1 day ago Be among the first 25 applicants This range is provided by Marker.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30,000.00/yr - $42,000.00/yr The opportunity We're hiring our first technical support engineer at...
