Director U.s. Benefits

JOB REQUISITION

Director U.S. Benefits

LOCATION

SAN RAMON

Robert Half is seeking a Director of U.S. Benefits who is responsible for the management of Robert Half’s Benefit and Wellbeing offerings to active, leave and COBRA participants, in the U.S. and ensuring the overall compliance and operational efficiency of the day-to-day operations. This position provides direction and guidance relating to planning, organizing, implementing and evaluation of benefit policies, practices and procedures in a manner consistent with federal, state regulations and compliance. Interprets, analyzes, and manages various benefits contracts, health and welfare plans in compliance with ERISA, HIPAA, leave of absence, COBRA, and more. Benefit offerings cover the following LOBs and employee groups in the U.S.: Corporate Services, Talent Solutions, Protiviti, PGS, and Full-time Contract Talent

This role is responsible for implementing and ongoing management of benefits outsourced administration, health, welfare, voluntary benefit plans and other wellness programs. This position works closely with multiple external vendors and internal departments.

Specific responsibilities include:

- Managing a team of benefits professionals including the Manager of Benefits Operations.
- Responsibilities include benefits administration and communication of U.S. benefits programs; handling complex situations such as sensitive escalations, vendor system and process issues, carriers’ policies and practices, etc.; evaluating and participating in the long-term planning, analysis and development of benefit program offerings relative to market data and Robert Half objectives; recommending process and program enhancements and plan design changes; and designing and implementing wellbeing programs across the U.S.
- Works with the VP of Benefits and Wellbeing and other members of senior management to establish appropriate benefit programs, seeking and analyzing key opportunities for improvement in results.
- Supports the VP of Benefits and Wellbeing in preparing US. Benefits Committee meeting materials.
- Provides strategic thinking and planning that matches emerging market trends in benefits and employee engagement strategies.
- Using market data and people analytics, ensures benefit and wellbeing strategies/offerings are relevant, flexible, cost-effective, and competitive with local practices and aligned with business strategies
- Creates 3 year roadmaps setting strategy and future direction of health and welfare plans and wellbeing programs.
- Keeps up to date on new wellbeing strategies and develops, implements and communicates wellbeing programs across the U.S.
- Directs the implementation of new benefit offerings among cross-functional internal and external teams
- Leads the development and management of cross functional benefits process improvement initiatives and internal resource planning.
- Ensures plan documents remain in compliance with ERISA, HIPAA, COBRA, FMLA and other leave laws, GINA, PPACA (Patient Protection and Affordable Care Act) and other national, federal, state, provincial and/or local laws, as needed.
- Oversees the financial strategy, budget and regulatory compliance in areas of benefit administration and works closely with internal and external tax, finance and corporate accounting partners
- Works closely with legal experts, auditors, and consultants on matters related to benefit programs and compliance
- Researches, analyzes and communicates internally new and changing legislation related to delivery and administration of employee benefit plans.
- Enhances employee experience and plays accountable role in formulating internal and external messaging to promote new benefit design or company programs by collaborating with cross functional business partners
- Oversees the maintenance of online communication tools to ensure current information regarding access to benefits information, and related information is continually updated, aligned to Robert Half guidelines, and is easy to understand.
- Develops and maintains informational and educational tools to ensure that employees receive the information necessary to access their benefits and execute legally-required communications
- Manages all periodic processes associated with benefit programs, including roll-out strategies, communication and planning
- Manages outsourced U.S. benefits plan administration (health and welfare plans), communications and service delivery/helpdesk.
- Manage broker and vendor relationships providing health/welfare and other benefit related services to include but not limited to:

- Vendor evaluations including RFPs and selection
- Responsible for reviewing vendor contracts and associated policies/renewals. Monitor performance dashboard and resolve issues timely and efficiently with creative viable solutions.
- Vendor expectations, accountability and performance and ensuring vendors are adhering to contracted services and performance guarantees.