Operations Technical Expert

hace 4 días


Santiago de Chile Vestas A tiempo completo

Operations Engineering department associated to turbine Electrical and Software related issues including
- Customer interface for technical issues (questions and problems) related to Service Business.
- Engineering support on locally developed solutions for the existing fleet.
- Lead changes on the existing fleet by providing input in centralized processes (CIM, ECR, projects).
- Ensure deployment of technical solutions to sites.

**Responsibilities**:

- Day to day technical support to Service Operations (troubleshooting).
- Customer interface for technical issues (questions and problems) related to Service Business.
- Engineering support on locally developed solutions for the existing fleet.
- Lead changes on the existing fleet by providing input in centralized processes (CIM, ECR, projects).
- Ensure deployment of technical solutions to sites.
- Platform improvements to reduce LPF.

**Qualifications**:

- Remote first-time fix rate improved
- Detailed technical recommendation provided to next role in process
- Recommendations documented in SAP and follow up with VGA improvements
- Knowledge shared within team, relevant roles in the process and across the global Ops Community
- On-site trouble shooting work orders, trends and developments actively analyzed, and solutions provided
- Regional anchors point for remote trouble shooting
- Disponible to work in México and travel in others country’s

**Locality**: Chile

**BEWARE - RECRUITMENT FRAUD**

**About Vestas**
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.



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