Aftermarket Solutions

**Career Area**:Marketing / Sales / Product Support**:
**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:

- **Don’t forget to include a resumé in English in your profile in Workday**

**Basic Qualifications**:
**Education**:Bachelor Degree

**Experience**:3-5 **years prior experience in field assignments or close dealer contact or equivalent combination of education and experience.

**Language**:Advanced English / Spanish Advanced

**Behaviors: l **eadership, Ability to communicate effectively with others in the work group, dealer personnel and customers, strong self-starter and initiative skills, ability to work autonomously, excellent listening, communication, and presentation skills, Demonstrated positive, can-do attitude **.**
- Ability to work with a diverse group of employees and customers
- Experience in Product Support, Parts and/or Service Marketing
- Experience working with Energy and Transportation (preferably Oil & Gas) customers
- Proven ability to translate challenging goals into clear action plans that deliver results
- Proven ability to effectively influence at all levels of dealer organizations (executives to front line)
- Stays abreast of industry and technology changes and relate those changes to Caterpillar, dealer, and customer needs
- English Advanced
- Portuguese Desired
- Commercial and technical experience with dealers

**Job Duties**:
What matters most to you? Is it part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar, where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters

The Oil, Gas, and Marine Division is currently looking Territory Manager
- Prime/Parts/Service Rep for South America's Oil & Gas division. As a Territory Manager
- Oil & Gas, you are responsible for consulting with dealers to market Caterpillar products and services and assist in developing dealer sales capability.

In this role, you will drive revenue and growth for O&G prime and aftermarket services business for Caterpillar dealers in South America. You'll communicate targets and follow established sales processes focused on the end customer. You will also provide leadership, guidance, and counsel to optimize dealer sales through process improvements, leveraging opportunity management systems and processes to Caterpillar's benefit while recognizing and respecting the independence of the dealer. You will build strong product knowledge and product support skills in your product support function. You will engage with the team in aspects such as Warranty Investigations, Service documentation, Continuous Product Improvement (CPI), New Product Introductions (NPI), and Product Field Follow Testing and Validation. Ongoing learning and knowledge development is a crucial component of this role, and specialized training is provided to the successful applicant.

Job Duties/Responsibilities may include, but are not limited to:

- Assists dealers in business planning: forecast, sales strategy planning and sales techniques
- Supports rollout of new products (eg, products, parts, customer service agreements, other service products)
- Analyzes and communicating marketplace and competitive activity to Caterpillar personnel and dealers
- Helps to create and promote programs that increase sales while maximizing price realization
- Counsel dealers in developing increased human performance capability
- Provides guidance on existing and potential customer service issues and improvement measures within one industry
- Other duties as assigned

**Travel required 30-50%**

**#LI**

Caterpillar is an Equal Opportunity Employer (EEO).

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