Field Support Engineer
hace 7 días
Servicio LATAM, Importante Compañía de Tecnología con presencia en mas de 11 paises prestando servicios de soporte IT, Help Desk, mantenimiento preventivos Instalaciones, Network.
Requiere Field Support con mas de 1 año de experiência en ITIL, Mesa de Ayuda, soporte en sitio, redes, soporte remoto y sistemas de respaldo.
Conocimientos de Office 365.
**Debe contar con Ingles Avanzado**
Funciones:
- Ejecutar actualizaciones del sistema operativo Windows 10 en aplicaciones de laboratorio normalmente integradas con instrumentación.
- Implementar seguridad basada en Windows, incluidos permisos de usuario/grupo, permisos de archivo/carpeta, políticas de grupo, políticas de seguridad local, etc.
- Ayudar con el soporte de infraestructura de red de laboratorio.
- Actúa como contacto de soporte técnico de TI para los ingenieros de servicio de campo del OEM/proveedor, actualizando los sistemas computarizados.
- Actúa como enlace para consultas relacionadas con software/hardware, interactuando entre el cliente, el negocio y los equipos de TI corporativos.
- Actúa como SME local para la instalación y configuración local de Empower LAC/e.
Tipo de puesto: Tiempo completo
Idioma:
- Ingles (Obligatorio)
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