Shopper Insights Client Manager

**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

**Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

**dunnhumby** employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

**We're looking for a Shopper Insights Client Manager **You will be leading a team of around 10 consultant and will manage more than 20 clients that are Consumer Packed Goods (CPGs)/Manufactures. You are responsible of increasing the number of clients, and building strong relationships with the retailer, make them work align with their strategy in a collaborative manner, so the strength category growth. You are responsible to generate incremental sales and deliver value to your clients and retailer. Develop a deep understanding of the client organization, their strategies and objectives to developed an action plan aligned with the retailer's. Develop insight solutions to client opportunities through accurate, creative and actionable shopper insights from dunnhumby's tools (data analysis & strategic consultancy), developing the short-term and the long-term of the strategy of each client.

**What we expect from you**
- Experience working in CPGs(Consumer packaged goods) / Manufactures, Retailer or Consultant company (10+ years of experience)
- Experience in Business Analytics, Reading and understanding of consumer data and transforming it to insight to action (Retail and/or Manufacturer)
- Commercial experience
- Building strong and effective relationships with stakeholders of different levels at current and prospective clients (Retailer and CPGs)
- Proactive looking new ways of incrementing new products, innovation and new accounts
- Compromise and liability to track results and engage people / focus in results
- 5+ years Experience leading a team - developing and coaching the team

**What you can expect from us**

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone's invited.

**Our approach to Flexible Working**

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found **(here)