Distributor Support Team Lead

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us

Job Summary

Under limited supervision, the Distributor Support Lead is responsible for successful management and transition of newly acquired distributorships to meet or exceed all operational and financial goals, including gross profit generating and lead acquisition strategies. This role facilitates new team member and manager training and oversee auditing distributors for best practices.

Key Responsibilities- Accountable for the P&L and budget performance for the operations of newly acquired distributorships.- Manages a team of Field Operations Advisors at multiple locations.- Ensures completion of a Distributor Support Team (DST) assessment form at the start-up of each newly assigned operation.- Monitors progress for completion of all training for Distributorship team members, and Interstate Owned Territory (IOT) processes and best practices implemented as identified in the DST Assessment Form.- Reviews, monitors, and analyzes weekly scorecard and monthly financials to identify variances to fiscal year financial plan and designs and implements action plans to address deficiencies.- Communicates Enterprise initiatives, IOT goals, and Regional objectives to operation staff to ensure clarity and alignment.- Establishes regular meetings with Field Operations Advisors.- Provides performance management and coaching for assigned Field Operations Advisors. This includes completion and monitoring of Game Plans, Game Filming, one on ones, and Performance Reviews.- Schedules Advisors based on areas identified for improvement and the needs of the operations being managed.- Provides on-going feedback for continuous process improvement.- Carries out Enterprise tests as needed.- Supports Enterprise initiatives from other business units as well as IOT.- Performs other related duties as assigned.

**Qualifications**:
- Minimum of 5 years proven managerial experience is required- Previous experience in a Warehouse or Distribution environment a plus- Computer skills including Word and Excel preferred- Knowledge of battery or automotive systems a plus- Fosters teamwork - Interest, skill, and success in getting groups to learn to work together cooperatively.- Strong Communication - both oral and written- Detail oriented - Pays careful attention to details.- Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings- Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.- Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen.- Responsive - Reacts promptly to suggestions and requests.- Actively and frequently seeks input from others.- Managing Performance - Takes responsibility for team members performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.- Customer Focused - Focuses on satisfying customers- Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.- Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation.- Battery business knowledge- Must be willing to travel 75%

Scope Data- Contacts are internal - (Operation Directors. Market General Managers, ACES, NAC, HO staff) and external (Current Independent Distributors, Dealers and Customers).- This position operates with high degree of relational interaction and mínimal supervision.- Must build and maintain relationships across Enterprise associated with source data of all types.

Work Environment
- Ability to sustain posture in a seated position for prolonged periods of time.
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Ability to occasionally lift and/or move 50+ lbs.
- May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
- Prolonged use of personal computer & telephone.
- Ability to operate a motor vehicle.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, natio