Energy Storage Systems Field Service Engineer

**Energy Storage Systems Field Service Engineer**:
Wärtsilä Energy Storage & Optimization (ES&O) is the leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the way to an optimized renewable future. By integrating renewables, energy management technology, and storage with traditional energy resources, we reinvent clean energy production from the largest and most complex grids to the most remote and essential microgrids. We play a key role in Wärtsilä’s vision towards a 100% renewable energy future through flexibility, reliability, and integration for a more sustainable world for us all.

**What will you be doing?**

As a Field Service Senior Service or Superintendent Engineer, you will analyze and solve complex technical problems doing field service and maintenance activities.

**When hired, you will focus on these responsibilities**:

- Perform Commissioning, Field Service, Warranty and/or Agreement related activities according to the work plan.
- Service Technician or Engineer needs to be able to take the ownership of technical deliberations and field service activities and must be able facilitate technical contact point between internal and external stakeholders.
- Participate in development of new working methods within own responsibility area.
- Make analysis with adequate conclusions and recommendations for how to solve complex technical problems of the customer on-site. Report the related work progress to relevant stakeholders.
- Solve complex technical and operating problems of the customer as well as report and propose product improvement needs in order to reach quality and cost targets and ensure customer satisfaction.
- Create quality Service Work Reports within set time limits.
- Follow up and participate on field tests if any.
- Participate in customer meetings as local representative in the electrical and automation and / or mechanical aspects if needed.
- Provide sales support to internal stakeholders as needed.

**To be successful in this role, we expect you to have**:

- E&A System and solution knowledge
- E&A & Mechanical System and solution knowledge e.g., HVAC a plus.
- Experience with programmable logic controllers, frequency drives, electrical protection devices, computer systems, Ethernet networks, firewalls, OPC-servers, and PLC
- Experience in electrical and / or mechanical installations and commissioning.
- Preferably with experience in commissioning new power plants as an electrical and automation or mechanical Engineer.
- Experience with Energy Storage System.
- Leading field tests and developing new products with customers and research and development organizations within the company.
- Customer understanding.
- Must be fluent in English
- Local working permits, certifications a plus and knowledgeable of local regulations
- Willing and available for travel (domestic and international) up to 80% of the time

**Why you and us**

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

Successful applicant must be authorized to work in the USA without sponsorship.

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.

Vaccination is a vital tool to reduce the presence and severity of COVID-19 cases in the workplace, in communities, and in the nation as a whole. The spread of COVID when working in customer facilities and project sites can lead to costly site shutdowns, for which Wärtsilä could be deemed financially responsible. Many local government authorities require proof of vaccination to enter the state or country, and many of our customers require proof of vaccination to be on a project site. In line with legal regulations Wärtsilä has implemented a COVID-19 policy on vaccination and testing to reduce the risk of transmission on Wärtsilä premises. Wärtsilä strongly encourages all employees to be vaccinated to protect themselves and other employees.
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