Chief of Staff

hace 1 semana


Santiago de Chile TechBiz Global GmbH A tiempo completo

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **Chief of Staff** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

**Responsibilities**:

- Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality
- Implement consistent Sprint reporting, burndown analytics, and capacity planning
- Partner with the Internal Auditor to extract time vs output metrics
- Manage incident postmortems and root-cause follow-ups
- Enforce SLA agreements across teams: engineering, QA, product
- Drive alignment with company-wide OKRs and ensure tracking discipline
- Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)
- Track hiring/firing gaps, ensure performance reviews are run on time
- Create repeatable ops templates for all engineering rituals
- 5+ years in engineering operations / Chief of Staff role
- Experience in a B2B, SaaS or fintech environment
- Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor
- Hyper-detailed, high-ownership, zero tolerance for ambiguity
- Fluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards


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