Logistics Advanced User

Company Description
As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

**Job Description**:
RESPONSIBILITIES:
› Support end users in the day-to-day work and act as an advanced system user within the DC:
› Conduct system clean-up and system routines

› Support 3PL training of end-users on daily system-related issues

› Feedback to Central System Specialist (ex-Super Users)

› Conduct basic troubleshooting and reporting

› Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented

› Identify and suggest improvement opportunities and/ or need for DC operations

› Responsible for training H&M team and 3PL leaders on any new functionalities on the system or any improvement

**Qualifications**:
› 1-2 years system management or department level logistics management experience preferred

› Preferably at least one year in Distribution Center Operations in a high volume, high SKU replenish and pick environment

› Understanding of DC operations processes and cost drivers

› Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects/ roll-outs in DC

› Strong communication & coordination skills

› Ability to collaborate and co-create with others

› Agile mindset with a positive attitude to change and meaningful growth

› Inclusive and empathetic towards others whilst encouraging diversity

› Ability to understand your impact to others and contribution to the bigger picture

› Advanced PC skills with Excel and Access

› A good understanding of IT systems and how you work with the functionality provided

› Excellent people and communication skills

› Ability to work independently and in a high pressure, multi-personality, fast-paced, deadline-oriented environment

› Experience with training and developing staff

› Detail oriented, with strong organizational, time management, and interpersonal skills.

› Strong problem-solving skills and decision-making abilities..
**› Ability to fluently communicate in English due to consistent communication with our Regional team.**

Additional Information
All your information will be kept confidential according to EEO guidelines.