Customer Onboarding Specialist

hace 16 horas

Santiago, Metropolitana, Chile TripleTen A tiempo completo

TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development, Quality Assurance (QA) and Data Analytics.

We aim to provide our students with a seamless start to their learning journey, ensuring they are fully prepared and motivated before their course begins. We are looking for an Customer Onboarding Specialist to help us achieve these goals.

Please submit all resumes or CV's in English.

What you will do
  • Verify and confirm that student payments have been successfully received.
  • Update internal records and notify relevant departments of confirmed payments.
  • Contact students after payment confirmation and provide them with a structured list of tasks (e.g., course access details, documentation requirements, onboarding steps).
  • Address basic student inquiries regarding payment confirmation and next steps.
  • Escalate complex payment or administrative issues to the appropriate team.
  • Maintain organized records of communications and completed tasks.
Requirements
  • Have at least 1 year of experience in customer-facing roles.
  • Advanced level of English (B1) and Spanish (C1).
  • To be customer oriented, enjoy helping people and be able to multitask.
  • Be able to manage a large number of clients.
  • Have excellent communication skills, both written and verbal.
  • Attention to Detail – Ensuring accuracy in payment confirmations, record-keeping, and task follow-ups.
What we can offer you
  • 100% remote full-time collaboration.
  • 700 USD gross per month + bonus based on KPIs.
  • Schedule 5/2 from CDMX.
  • Friendly and professional team.
  • Opportunities for growth and development.

  • Customer Experience Specialist

    hace 17 horas

    Santiago, Metropolitana, Chile IMPULSA Suite A tiempo completo

    Estamos buscando un Customer Experience Specialist (CXS) para IMPULSA SuiteSi eres apasionada/o por construir relaciones reales con clientes, mejorar procesos y liderar una experiencia de servicio que marque la diferencia. Si te mueve generar impacto tangible y sabes que una gran postventa es la clave del crecimiento, queremos hablar contigo.Sobre el...

  • Onboarding Specialist CL

    hace 15 horas

    Santiago, Metropolitana, Chile Wareclouds A tiempo completo

    Postula aquí -> OJO: Queremos ser muy , debido al nivel de desafío, sabemos que trabajar en Wareclouds no es para todo el mundo. Si eres una persona que busca desafiarse al máximo, resolver problemas difíciles y performar al ritmo de un equipo de alto rendimiento, este lugar es para ti. La única manera de que te sientas cómodo en un ambiente de alto...

  • CHL - Technical Implementation Specialist (Onboarding Manager)

    hace 16 horas

    Santiago, Metropolitana, Chile Tidal A tiempo completo

    Job Title: Technical Implementation Specialist (Onboarding Manager)Contractor Fee: $3,200 - $3,500/month (USD)Work Arrangement: RemoteEngagement Type: Independent ContractorCommitment: Full-time (Approx. 45 hours/week)Company Overview:Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

  • Senior Specialist, Customer Success

    hace 17 horas

    Santiago, Metropolitana, Chile Mastercard A tiempo completo

    Job Title:Senior Specialist, Customer Success Overview:Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Delivering...

  • Senior Specialist, Customer Success

    hace 17 horas

    Santiago, Metropolitana, Chile Mastercard A tiempo completo

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Senior Specialist, Customer Success

    hace 15 horas

    Santiago, Metropolitana, Chile Mastercard A tiempo completo

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • PM Onboarding Digital

    hace 17 horas

    Santiago, Metropolitana, Chile KashIO A tiempo completo

    ¿Quiénes somos?En Kashio desarrollamos soluciones tecnológicas financieras (B2B SaaS) que permiten a las empresas automatizar pagos, cobranzas y conciliaciones bancarias, integrando medios de pago digitales de manera segura y escalable.Actualmente trabajamos con más de 500 empresas y estamos en plena expansión regional en Latinoamérica.¿A quién...

  • Implementation Specialist, for Business

    hace 15 horas

    Santiago, Metropolitana, Chile Uber A tiempo completo

    About the RoleAs an Implementation Specialist within Uber for Business, you will be responsible for managing large and LATAM wide initiatives to increase the adoption, and product penetration in our main markets with Top Clients.You will entirely lead the execution of post-sales and adoption programs, you will also be responsible for retaining and driving...

  • Customer Support Specialist

    hace 15 horas

    Santiago, Metropolitana, Chile HORISEN A tiempo completo

    We are seeking a motivated Customer Support Specialist to join our team.In this role, you will support customers using our Telecom software solutions, ensuring a seamless user experience and providing timely, high-quality assistance and support.LocationSantiago, Chile*** CV in English is mandatory, as it is the official language of the HORISEN group.*** CV...

  • Customer Onboarding Executive

    hace 16 horas

    Santiago, Metropolitana, Chile Buk A tiempo completo

    Únete a nuestro equipo comoCustomer Onboarding Executive - Talento y Culturay haz la diferencia en el servicio y experiencia del cliente, implementando nuestro softwareEn Buk, estamos buscando una persona apasionada por lo que hace, con growth mindset, que piense de manera flexible y dinámica y quiera ir más allá. Alguien que no le tema a los desafíos,...